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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love how I can reconnect my electricity my self with a simple payment. I love how you can add money each week if you have some to spare. Great job!
Response: Thank you Grace for sharing your experience! It’s wonderful to hear how the flexibility to manage your service and add funds on your schedule is making a difference for you. At Payless Power, we’re proud to offer options that fit your lifestyle and put you in control. We’re excited to keep providing the convenience and support you value! Published on April 28, 2025
Super easy to get started
Response: Thank you Marilyn for sharing your experience! We're excited to hear that getting started with Payless Power was simple and smooth for you. Making the process easy and hassle-free is something we’re passionate about, and we’re here to continue supporting you as your needs grow. Published on April 28, 2025
Great customer service and support
Response: Kevin, thank you for your feedback! We're thrilled to hear that you've had a positive experience with our customer service and support team. At Payless Power, we’re committed to making sure you feel supported every step of the way. We look forward to continuing to provide the service you can count on. Published on April 28, 2025
I’m enjoying the experience having my electric service pre-paid because it provides me an exactly what I’m spending in daily electricity. This is helping me budget wisely and accurately daily, weekly and monthly.
Response: Thank you for sharing your experience! It’s great to hear that the pre-paid service is giving you clear insight into your daily electricity use and helping you manage your budget more effectively. We truly value being part of tools that support your financial planning. If there’s anything more we can do to help you continue tracking and optimizing your usage, we’re here to work with you, Tonia. Published on April 28, 2025
Always works out w my schedule and life🙃
Response: Payless Power is proud to provide your home with electricity services you can rely on! Published on April 28, 2025
It’s very convenient
Response: We appreciate your high rating and review. Published on April 28, 2025
Thank you the service is fast and easy
Response: Thank you for choosing to be a Payless Power customer! Published on April 28, 2025
It’s very convenient
Response: Thank you for sharing your experience! We're really glad to hear that you find our service convenient—that’s exactly what we aim for. We understand how important it is to have an electricity service that fits easily into your daily life, and it’s great to know we’re helping make things a little simpler for you. If there's ever anything we can do to make your experience even better, we're here and ready to support you. Thanks for being with us Rhodesia! Published on April 22, 2025
I would recommend
Response: Thank you so much for your recommendation Tamula! It means a lot to know that we've met your expectations. If there's ever anything more we can do to support you or improve your service, we're always here and happy to help. Published on April 22, 2025
Do not use this company, their automated system doesn’t help with anything and dont have any problems on a weekend or late in the evening after you get off woke because your just s.o.l.
Response: Thank you James for sharing your thoughts. It’s clear that being unable to get the help you needed outside of regular hours was a major source of frustration, and we understand how important it is to have access to real support when it matters most. At Payless Power, our automated system is designed to handle basic account needs, but we know that sometimes a real conversation is what’s needed. Our customer care team is available Monday through Friday, 9am to 5pm, at 1-888-963-9363, and we’re here to assist with any issues that require personal attention. Your feedback highlights a real concern, and we appreciate you bringing it forward. We're committed to continuing to improve the customer experience and making sure our support aligns better with the needs of our customers. If there’s something still unresolved, we’d like to work with you directly—don’t hesitate to reach out during our business hours Published on April 22, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
