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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Best light ive had!
Response: Hi Nancy, Thank you so much for sharing your experience! We’re thrilled to hear that this is the best light you’ve had—what an awesome compliment! It’s clear that the product really hit the mark for you, and that kind of feedback means a lot to us. We work hard to offer quality and performance that truly make a difference, and it’s great to know it’s shining bright in your space. Published on June 24, 2025
I recommend my friends and family
Response: Hi Lessle, Thank you so much for taking the time to share your experience and for recommending us to your friends and family! It’s clear that something about your interaction stood out in a positive way, and that truly means a lot. We understand how important it is to feel confident in the service you receive—and even more so when you’re sharing that experience with the people closest to you. Your recommendation tells us we’re on the right track, and we’re committed to continuing to provide the kind of care and support that earns that trust. Published on June 24, 2025
The process was quick, easy and straightforward.
Response: Hi Krystal, Thank you for sharing your experience with us! It’s great to hear that the process felt quick, easy, and straightforward for you. That kind of feedback really reinforces what we strive for every day—making things as smooth and efficient as possible for our customers. We’re always looking for ways to keep that momentum going and ensure every step of the journey feels just as seamless. Published on June 24, 2025
I Love them, they come through for me every time
Response: Hi Shaquille, Thank you so much for sharing your experience! It’s fantastic to hear that we’ve been able to come through for you consistently—that kind of trust means everything to us. We truly value your continued support and are always here to make sure you get the help you need, when you need it Published on June 24, 2025
Service has been great.
Response: Hi Valarie, Thank you so much for sharing your experience with us! It’s wonderful to hear that the service has been great—that kind of feedback truly energizes our team. We understand how important consistent, quality service is, and it’s clear that’s what you’ve experienced. Your satisfaction is exactly what we strive for every day. Published on June 23, 2025
I do like the aspect of paying as I go. The reminders that are delivered on a daily basis is cool as well. I most definitely would and do recommend this Power Distribution to those that I meet and know..
Response: Hi Tony, Thank you for sharing your experience! It’s great to hear that the pay-as-you-go feature and daily reminders are working well for you. That kind of flexibility and communication is exactly what we aim to provide. We truly appreciate your recommendation—it means a lot that you’re spreading the word about Payless Power. Published on June 23, 2025
Time to renew and your rates are now RIDICULOUSLY high. 16.8 cents per Kwh. with “gotcha” tiered pricing. Nope , not gonna happen ! I wont even consider you at those rates.
Response: Hi Joseph, Thank you for taking the time to share your feedback. We hear your concerns about the renewal rates and the structure of the tiered pricing. It’s completely understandable to feel frustrated when pricing doesn’t align with your expectations—especially when it impacts your decision to stay with a provider. Your perspective is important, and we appreciate you being direct about what matters most to you. Published on June 23, 2025
very straight forward and self explanatory
Response: Hi Jazmyn, Thank you so much for your thoughtful review! I really took in what you shared, and it’s clear that your experience stood out in a meaningful way. It means a lot to know that the service you received met your expectations and left a positive impression. Your feedback reinforces what we strive for every day—making sure our customers feel supported and valued. Published on June 23, 2025
I think your service is wonderful and great.Thank you for
Response: Hi Drew, Thank you so much for taking the time to share your kind words! We’re truly glad to hear that you think our service is wonderful and great. It means a lot to us when customers like you take a moment to let us know we’re on the right track. Your feedback encourages our team to keep delivering the level of care and support you experienced. Published on June 23, 2025
Their a rip off I had the apartment wrong They told me they could not do anything . They switched my neighbors light over seeing the name was different and told me I owe oncor and I lost all the money I put on the account and not only that they send me updates on my money being used . Like I’m using the light but they would switch them to the right address . This is crazy
Response: Hi Audrey, Thank you for sharing your experience. We understand how frustrating it must be to feel like your concerns weren’t addressed, especially when it involves something as essential as your electricity service. It sounds like there was a mix-up with the service address and account setup, which understandably caused confusion and concern—especially when updates were being sent that didn’t reflect your actual usage. We hear you, and we want to help make this right. While we’re unable to discuss account-specific details here, our team is committed to resolving issues like this quickly and clearly. If you haven’t already, please reach out to us directly so we can take a closer look at your account and work toward a solution. You can contact us during business hours, or if it’s after hours, you can still reach us through our contact page at https://paylesspower.com/contact-us/, and we’ll follow up as soon as possible. We appreciate your feedback, Audrey. Published on June 20, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
