Payless Power Reviews
Read reviews from Payless Power customers
It’s amazing that I have enough give to keep my electric on until I can pay it
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 28, 2025
I would still recommend but I think rates are high
Response: Thank you for the feedback, Roberta! We understand you may have concerns with your current electricity rate, and we would be happy to assist you! You can view your current plan and it's rate over at the My Account Portal at paylesspower.com , where you'll find your Electricity Facts Label. We can also review your plan, as well as assist with any other inquiries at 1-888-963-9363 Published on January 25, 2025
It’s quick and easy.I still feel I’m being over priced for service.
Response: Thanks for leaving us your feedback, Abigail! We understand you may have concerns with potential overbilling, and understand the importance of proper billing for our customers. You can always review and see a break down of any given billing date over at the My Account Portal at paylesspower.com , or you can reach out to us at 1-888-963-9363 Published on January 24, 2025
Easy payment plans
Response: Thank you for choosing Payless Power! Published on January 24, 2025
Straight forward and transparent
Response: Thank you for being a Payless Power customer! Published on January 24, 2025
Easy to make payment
Response: Thank you for rating us! Published on January 24, 2025
Thanks for electric it’s to cold not to have it
Response: Thank you for rating and choosing Payless Power! Published on January 24, 2025
Very easy to use straight forward
Response: Thank you for reviewing and using Payless Power! Published on January 24, 2025
Said no depositely and I had to put money on there in the hospital so I had to do it because my dog at home and then it’s prepaid why would I have a cancellation fee after 6 months that’s so stupid
Response: Hi Regina, and thank you for reaching out to us! We understand you may have concerns with your plan details, and may need clarifications on your services, which we would be happy to provide. Keep in mind that Payless Power is a prepaid electricity service, so we do not require a deposit like a post-paid (monthly billing) company. The initial payment that we require is your starting balance for your prepaid services. In regards to the Early Termination Fee, both of our 6 and 12 month prepaid plans are contracted plans with a $99 Early Termination Fee. This information is available via the Electricity Facts Label, provided to you on our My Account Portal at paylesspower.com If you have any further questions or concerns, feel free to reach out to us at 1-888-963-9363 Published on January 21, 2025
Too many hidden fees besides the $0.16 per kw hr ss it’s advertised but almost doubles due to “fees” lame
Response: Thank you for leaving your feedback, Jason! It's definitely important that customers have transparency with our services, especially with any fees that may be involved with their billing, and it's understandable if you're not pleased with any of the fees we charge. That being said, we advise customers of any potential fees upon enrollment as well as on the My Account Portal. These can also be reviewed on your Terms of Service. If you have any questions in regards to our non-recurring fees, you can contact us at 1-888-963-9363 Published on January 21, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
