Payless Power Reviews

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Inconsistent usage cost. To pricy at times but good in a pinch

Response: Thank you for the feedback, Jose. We can understand that you may be concerned about your billing if you feel the consumption you are being charged for is inconsistent. If you are concerned about the usage that you are being charged with, we strongly recommend that our customers utilize the smartmetertexas.com website. This will break down your consumption into 15-minute intervals, so you understand when exactly you are consuming the most amount of electricity. For further assistance, please contact us at 1-888-963-9363 Published on February 06, 2025

Great Company. I will continue to use this company

Response: Thank you for being a great customer! Published on February 01, 2025

Good service just curious why I have to pay so often

Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on February 01, 2025

So far so good. I’m New I’ll update in a few weeks

Response: We look forward to having you as a new customer! Published on February 01, 2025

Wish there was not a 4.95 fee to add money to customers accounts

Response: Thank you for the feedback it's greatly appreciated! Published on January 31, 2025

It’s taking longer than expected to get them on

Response: Hi Steven for new service it can take between 4-6 hours to connect services. Published on January 31, 2025

Payless power was nice and easy to use only thing is the page kept resetting when I got off of it.

Response: Thank you for the 5 star review! Published on January 31, 2025

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Response: Thank you for rating Payless Power! Published on January 31, 2025

I put 50 in the balance to pay and it still took 75 away

Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on January 31, 2025

Have you guys received the via check of $100 from “Deferit”..?? Please let us know…thank You

Response: Thank you for your review. Please contact us at 1-888-963-9363 so that we can assist you better. Published on January 31, 2025

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.