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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Only light company that I didn’t have to pay a deposit first..but $4 a day is alot
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
Pricing could be better
Response: Thank you for your review Anthony, we appreciate your business. Published on January 31, 2025
Good fast and efficient
Response: Thank you for rating us! We appreciate your loyalty. Published on January 30, 2025
I only have 3 stars because I just set up the account. I haven’t even used it yet.
Response: Thank you for your review. We are happy to be your retail electric provider! Published on January 30, 2025
Quick to sign up
Response: We appreciate the rating and review! Published on January 30, 2025
Thank u for ur service
Response: Thank you for rating us Published on January 30, 2025
Thank u for ur service
Response: We appreciate the rating and review! Published on January 30, 2025
I love the daily prepaid concept of this company, but there needs to be more kilowatt explanation up to the second, or at least same day. You guys send daily texts of how much power is available on that morning around 8:00 am, CST, but calculated from 48 hours prior. Up to date real-time power usage, and kilowatt specials and deals like other power companies have, for example (free nights/weekends, half off winters and summers) something like that. Otherwise, I love the prepaid power concept because its the most affordable electricity plan EVER. Sure feels good to Pay LESS!
Response: Than you for your honest review James. We appreciate your business. Published on January 30, 2025
Everything has been simple and very transparent. My only complaint is when trying to pay I always get a fraud message and then locked out. I have to go ingonito and clear my cookies everytime. i would give 5 stars if it wasn’t for that.
Response: Thank you for your honest review William, we appreciate your business. Published on January 30, 2025
Did not let me use my actual debit card, had to use Apple Pay
Response: We appreciate the review! Please contact us at 1-888-963-9363 so that we may assist you better. Published on January 30, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.