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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
They are money snatchers. Don’t go with them. As required i have to active for 30 days in order to receive promotional credit and i did stay active for more than 30 days and receive credit but when I disconnect their service. They arseholes charge me with reversal promotional credit. So they took back my credit. Please don’t go with them. They don’t deserve 1 start as well.
Response: Thank you for your feedback you are are very important to us. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on April 16, 2018
Rates are extremely high
Response: Thank you, for your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on April 13, 2018
i believe it is pretty pricey.
Response: Thank you, for your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate Published on April 12, 2018
Like that i can make payments but rates are way higher than what i was paying with other companies such as reliant, txu. Its a bit of rip off but again i like the fact that when u fall on hard times you can make payments to keep lights on
Response: Thank you Delereal for your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your standard rate when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on April 11, 2018
lightly over priced
Response: Thank you Sherry for your feedback it's greatly appreciated!Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
I will be switching this weekend. When I live alone in a one bedroom, my bill averages $60-$70 tops. With your company, I am paying that within two weeks and I am very conservative with electricity. I don’t even have many appliances and I’m getting charges of $8-$10 for one day. It’s a rip off. I wouldn’t recommend, especially not for long-term use.
Response: Ashley, We are sorry to hear that you are not happy with our service a supervisor will be reaching out shortly to go over your account & discuss ways on saving energy. Published on April 11, 2018
This company over charges I pay $6 a day and live in an apartment that is 500 square feet. Such a rip off
Response: Thank you Chastity for your feedback. We're sorry your experiencing this issue on your usage. At Payless Power, we only bill based on meter reads, just like other electric companies. You can get more details about your meter if you register it at http://www.smartmetertexas.com This will show you in real time what you have already consumed in increments of 15 mins. We hope this helps! Any questions please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
-100 stars You are the worst company I have every come in contact with
Response: Hi Erika we sincerely do apologize you've had a negative experience with our company. A supervisor will be reaching out shortly. Published on April 11, 2018
You should sends notices on how to save energy on everyday usage.
Response: Thank you Clemencia for that suggestion, we love getting feedback on how we can better our company. Please reach out to our customer care dept. at 888-963-9363 so we can provide you tips on how to save energy! Published on April 11, 2018
Expensive, but I just needed this for a short period of time. I feel like I get overcharged a lot. Mainly because I’m barely home.
Response: Thank you for your feedback Ashley. Payless Power does offer ways save on your usage. It's called the Flex Pay discount. With this you will receive 20% of your usage when your balance is maintained at $35 or more. We also offer daily discounts for customer with average or above average usage. If you have any questions please reach out to our Customer Care dept. at 888-963-9363. Published on April 05, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
