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Payless Power Reviews

Read reviews from Payless Power customers

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Very straight forward

Response: Hi Jasmine, Thank you for sharing your feedback. It’s clear you value straightforward communication, and we appreciate you taking the time to let us know how your experience went. We understand how important it is to have things presented clearly and efficiently, especially when you're trying to get things done quickly. Your input helps us ensure that our service continues to meet those expectations. Published on September 02, 2025

I’m trying to have my service cut off at 1504 Chandler Street negative Texas 75961 cuz I told no one to to don’t let nobody else to put no money on my life if it want me I don’t want nobody else that’s fraud

Response: Hi Jessica, Thank you for reaching out and sharing your concerns regarding the service at 1504 Chandler Street in Nacogdoches, Texas. We understand how important it is for you to have full control over your account and to ensure that only you are authorized to make payments or changes. It sounds like you're trying to prevent any unauthorized activity, and we take that very seriously. To move forward, we want to make sure your request to disconnect service is handled properly and that your account is secured. A Customer Care Specialist will reach out to you directly to discuss your concerns. Published on September 02, 2025

Update is great 👍

Response: Hi David, Thank you for sharing your thoughts—it's great to hear you're enjoying the update! We’ve been working hard to make improvements that truly enhance your experience, and your feedback lets us know we’re on the right track. Published on September 02, 2025

Have had this service to start out in a new apartment and was recommended this provider by family. Haven’t had any issues thus far, and it’s so easy to use!

Response: Hi Tytianna, Thank you so much for sharing your experience! It’s great to hear that starting fresh in your new apartment has been smooth and that our service has been easy to use. We’re glad your family’s recommendation led you to us, and it’s wonderful to know things have been working well so far. Published on September 02, 2025

Yes I would good service

Response: Hi Lapoleon, Thank you for taking the time to share your feedback! We hear you—and it’s great to know you received good service. It’s always encouraging to see that our efforts are making a positive impact. We truly value your experience and want to keep that momentum going. Published on September 02, 2025

So far so good !!(

Response: Hi Nicolas, Thank you for sharing your experience with us—it's great to hear that things are going well so far! We’re always listening closely to feedback like yours because it helps us understand what’s working and where we can keep improving. Your comment tells us we’re on the right track, and we’re glad to be meeting your expectations at this stage. Published on September 02, 2025

It was a fast and smooth process.

Response: Hi Keyla, Thank you for sharing your experience! It’s great to hear that the process felt fast and smooth for you. That kind of feedback really helps us understand what’s working well. Published on September 02, 2025

honestly so easy and extremely cheap

Response: Hi Lana, Thank you so much for sharing your experience! It’s great to hear that the process felt easy and affordable for you—that’s exactly what we aim for. We understand how important it is to keep things simple and cost-effective, especially when time and budget matter. Your feedback reassures us that we’re on the right track, and it helps us continue to improve and deliver that kind of value to others too. Published on September 02, 2025

I am not at all satisfied with my service. Please call me at 325-203-3805.

Response: Hi Mickey, Thank you for sharing your feedback. I understand how frustrating it can be when expectations aren’t met, especially when it comes to something as important as your service experience. Your concerns matter, and I want to make sure they’re addressed promptly and thoroughly. To move forward, I’ve flagged your review for immediate follow-up. A Customer Care Specialist will be reaching out to you directly at the number you provided to discuss your experience and work toward a resolution that feels right for you. We appreciate your time and the opportunity to improve. Published on September 02, 2025

honestly so easy and extremely cheap

Response: Hi Lana, Thank you for sharing your experience! It’s great to hear that the process felt easy and affordable for you — that’s exactly what we aim for. We understand how important it is to have a smooth and cost-effective solution, and your feedback lets us know we’re on the right track. Published on September 02, 2025

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023