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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Really easy to set up and my electricity was on quick! Easy to make payments as well
Response: Hi Ariana, Thank you so much for sharing your experience! It’s great to hear that setting up your service was a breeze and that you were able to get your electricity on quickly. We know how important it is to have a smooth start, and it’s awesome that our payment process has been just as easy for you. Your feedback really highlights what we aim to deliver—convenience and reliability from the very beginning. Published on June 25, 2025
I recommend their pay it’s a good choice thank you very much
Response: Hi Diana, Thank you so much for taking the time to share your thoughts! We’re glad to hear that you found the pay to be a good choice—that kind of feedback means a lot. It’s clear that this aspect made a positive impression, and we’re always striving to ensure our offerings reflect real value. Published on June 25, 2025
I love the service enter prices
Response: Hi Robert, Thank you for sharing your thoughts with us! We’re so glad to hear that you’re enjoying the service and find our prices appealing—that really means a lot. It’s always rewarding to know when we’re hitting the mark, and your feedback helps us continue to deliver the kind of experience you value. Published on June 25, 2025
I had been using this company for years. Excellent service
Response: Hi Jose, Thank you for taking the time to share your experience. It’s clear that you’ve been a loyal customer for years, and we truly value the trust you’ve placed in us. Hearing that you’ve consistently received excellent service means a lot to our team. We work hard to maintain that level of care, and your feedback reinforces that we’re on the right track. Published on June 24, 2025
It’s a rip off for sure. Rates are ridiculously high. If you’re not putting almost $100 everytime they charge you $4.95 which is absolutely insane. People like myself who have made mistakes in the past or just fell on hard times have to use platform like this to get by. They prey on people like us. Save your money and pay the deposit for a real company. If you have children or anything other than yourself, do not use this company.
Response: Hi Ashunti, Thank you for taking the time to share your experience. We hear your concerns about the fees and understand how frustrating it can feel when you're trying to make ends meet and every dollar counts. It’s clear that you’re navigating a tough situation, and we recognize how important it is to feel supported—not taken advantage of. Many of our customers come to us during challenging times, and we strive to offer services that provide flexibility and access when traditional options may not be available. We’d like to better understand your experience and see if there’s anything we can do to help. If you’re open to it, please reach out to our support team directly at 1-888-963-9363 so we can look into your account and explore any available options. Published on June 24, 2025
Very convenient
Response: Hi Jessica, Thank you for taking the time to share your thoughts with us. We’re glad to hear you found our service very convenient—that’s exactly the kind of experience we aim to provide! It’s always encouraging to know when things go smoothly, and your feedback helps us stay focused on what matters most to our customers. Published on June 24, 2025
It keeps me informed all the time
Response: Hi Emmanuel, Thank you for sharing your feedback! It’s great to hear that you feel consistently informed—that’s exactly the kind of experience we aim to provide. We understand how important it is to stay updated, especially when things move quickly. Your comment reassures us that our efforts to keep communication clear and timely are making a difference. Published on June 24, 2025
Awesome straightforward thank you.
Response: Hi Immanuel, Thank you for taking the time to share your feedback! It’s great to hear that your experience was awesome and straightforward. We truly value hearing from customers like you—it helps us understand what’s working well and where we can continue to deliver that same level of clarity and ease. Published on June 24, 2025
I wanted to put $20 dollars on account and it took $75 not cool at all
Response: Hi Marlon, Thank you for sharing your experience. I understand you intended to add $20 to your account, and seeing a $75 charge instead was unexpected—that would definitely raise concern. It makes sense to feel frustrated when something doesn’t go as planned, especially when it involves your money. Your feedback is important, and it helps us ensure our process is clear and accurate for everyone. Let’s take a closer look at what happened and get this sorted out. If you haven’t already, please reach out to our support team at 1-888-963-9363 with your transaction details. Published on June 24, 2025
I like it a lot it’s easy pay
Response: Hi Tiashuna, Thank you so much for sharing your thoughts! It’s great to hear that you’re enjoying the experience and finding the payment process easy—that’s exactly what we aim for. We understand how important it is for things to be simple and convenient, especially when it comes to managing payments. Your feedback lets us know we’re on the right track, and it motivates us to keep improving. Published on June 24, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
