Payless Power Reviews

Sativa R. in Galveston
Published on September 15, 2025

Response: Hi Sativa, Thank you so much for sharing your experience! It’s great to hear that you’re enjoying the combination of great service, low rates, and long-lasting value — that’s exactly what we aim to deliver. We’re always listening for feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on September 15, 2025

Franqueshia S. in Fort Worth
Published on September 15, 2025

Response: Hi Franqueshia, Thank you so much for your enthusiastic feedback—“Good job good job good job” truly made our day! We hear you loud and clear, and it means a lot to know that your experience stood out in such a positive way. Your words reflect the kind of service we strive to deliver every time, and it's incredibly rewarding to know we hit the mark for you. Published on September 15, 2025

Daniella R. in Big Spring
Published on September 12, 2025

Response: Hi Daniella, Thank you for sharing your experience! We’re thrilled to hear that starting service was amazingly easy for you. It’s always our goal to make things as smooth and straightforward as possible, and your feedback lets us know we’re on the right track. Published on September 12, 2025

Mieshia L. in Baytown
Published on September 11, 2025

Response: Hi Mieshia, Thank you for sharing your experience. We understand how frustrating it can be to make a payment and still see a service interruption—that’s definitely not the outcome anyone wants. We hear your concern and want to clarify how the timing of payments affects service status. When payments are received after 12:00 p.m., the disconnection process has already begun, and unfortunately, we’re unable to stop it at that point. However, once your payment is processed, a reconnection order is sent immediately, and services are typically restored within two hours. We know timing can be tricky, and we’re here to help make things smoother moving forward. If you ever need assistance with payment scheduling or reminders, we’d be happy to explore options that work best for you. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 a.m. to 5:00 p.m. with any other questions or concerns you may have. Published on September 11, 2025

Mieshia L. in Baytown
Published on September 11, 2025

Response: Hi Mieshia, Thank you for sharing your experience. We understand how frustrating it can be to make a payment and still see a service interruption—that’s definitely not the outcome anyone wants. We hear your concern and want to clarify how the timing of payments affects service status. When payments are received after 12:00 p.m., the disconnection process has already begun, and unfortunately, we’re unable to stop it at that point. However, once your payment is processed, a reconnection order is sent immediately, and services are typically restored within two hours. We know timing can be tricky, and we’re here to help make things smoother moving forward. If you ever need assistance with payment scheduling or reminders, we’d be happy to explore options that work best for you. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 a.m. to 5:00 p.m. with any other questions or concerns you may have. Published on September 11, 2025

Celia Z. in Killeen
Published on September 10, 2025

Response: Hi Celia, Thank you for sharing your experience with our site. It’s great to hear that you found it user-friendly — that kind of feedback means a lot to us. We understand how important it is for customers to navigate easily and confidently, and we’re always working to make that experience even smoother. Published on September 10, 2025

Veronica H. in Arlington
Published on September 10, 2025

Response: Hi Veronica, Thank you so much for sharing your experience with us! We’re truly glad to hear that you’re very happy with our service. It means a lot to know that what we’re doing is making a difference for you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to deliver that same level of care every time. Published on September 10, 2025

JANISE H. in Jacksonville
Published on September 10, 2025

Response: Hi Janise, Thank you for sharing your thoughts with us. We hear you — it sounds like the experience was a mix of helpful and a bit challenging to follow at times. We understand how important clarity is, especially when you're trying to get things done quickly and confidently. Your feedback helps us recognize where we can improve to make things smoother and more intuitive for everyone. We’re always working on ways to simplify and enhance the experience, and your input is a valuable part of that process. If there’s anything specific that felt unclear or could be improved, we’d love to hear more so we can better support you and others moving forward. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with any questions or concerns you may have. Published on September 10, 2025

Latisha M. in Dallas
Published on September 10, 2025

Response: Hi Latisha, Thank you for sharing your experience! It’s great to hear that the flexibility in resolving past balances has made a difference for you. Many customers find that being able to settle accounts affordably helps them move forward with confidence, and we’re glad that’s been your experience too. We’re always working to make our services more accessible and supportive, and feedback like yours helps us continue improving. Published on September 10, 2025