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Payless Power Reviews

Read reviews from Payless Power customers

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Very straightforward process from start to finish. Busy Mom’s appreciate that so much.

Response: Hi Christine, Thank you for sharing your experience! It’s great to hear that the process felt straightforward from start to finish—that’s exactly what we aim for. We know how valuable time is, especially for busy moms, and we’re thrilled that our approach helped make things easier for you. Published on November 06, 2025

the best company ive dealt with very versitle with professional and knowledgable staff.not just a one way street when it comes to payment options always a way to work out a situation for payment when things get financially tough thankyou payless power,david d

Response: Hi David, Thank you so much for sharing your experience with us! It’s great to hear that you’ve found our team professional, knowledgeable, and flexible. We understand that financial situations can change, and it’s important to us to provide options that make things easier when challenges arise. Your feedback reinforces why we strive to keep payment solutions adaptable for our customers. Published on November 05, 2025

Still wish you would go to post pay billing.

Response: Hi Bobb, Thank you for sharing your thoughts with us. I hear that moving to post-pay billing is something that matters to you, and I understand why that flexibility could make managing payments easier. We appreciate you bringing this up because it helps us see what’s most important to our customers. Right now, our system is designed for pre-pay billing, but we’re always reviewing feedback like yours when considering future updates. I’ll make sure your suggestion is passed along to the team that evaluates billing options. In the meantime, if you’d like, we can walk you through ways to make the current process as convenient as possible—such as setting up auto-pay or reminders. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM to discuss your options. Published on November 04, 2025

Great service good deals

Response: Hi Savon, Thank you for sharing your thoughts with us! It’s great to hear that you enjoyed the service and found good deals—that’s exactly what we aim to provide. We truly value your feedback because it helps us understand what’s working well for our customers. Published on November 03, 2025

Fast n easy¡!!!!!!!!!!!!!

Response: Hi Angela, Thank you for sharing your experience! It’s great to hear that things felt fast and easy for you—that’s exactly what we aim for. We’re always listening for feedback like yours to understand what’s working well and where we can keep improving. Published on October 31, 2025

Thanks much for online

Response: Hi Rantrese, Thank you so much for taking the time to share your experience online. It means a lot that you chose to engage with us, and we're glad to hear from you. It sounds like your interaction was meaningful, and we truly value that kind of connection. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on October 29, 2025

Awesome app it was so convenient.

Response: Hi Isaq, Thank you for sharing your experience! It’s great to hear the website made things so convenient for you. We’re always working to make sure our tools support your needs in the simplest way possible, and feedback like yours helps us stay on track. Published on October 29, 2025

Thank you you guys are great! I appreciate your existence. I very happy with your rates.

Response: Hi Ruben, Thank you so much for your kind words! It means a lot to know that our team has made a positive impact and that you're happy with the rates we offer. We’re always here to make things easier and more affordable, and hearing that you appreciate our existence truly motivates us to keep doing what we do. Published on October 29, 2025

Very helpful and works fast

Response: Hi Myronisha, Thank you so much for sharing your experience! It’s great to hear that you found the support helpful and fast—that’s exactly the kind of service we strive to provide every time. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to improve. Published on October 29, 2025

Great Company, Great Customer Service, Great Options and Love that you can monitor usage on a daily basis, OVERALL 100% Satisfaction Guaranteed

Response: Hi Charlene, Thank you so much for sharing your experience! It’s wonderful to hear that you’re enjoying the flexibility of our options and the ability to monitor your usage daily—that feature is designed to give you more control and peace of mind, so it’s great to know it’s making a difference. Your 100% satisfaction means a lot to us, and we’re thrilled that our team and services have met your expectations. Published on October 28, 2025

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023