Payless Power Reviews

Read reviews from Payless Power customers

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Very easy and convenient

Response: Hi Sheeba, Thank you for sharing your experience with us! It’s great to hear that you found the process very easy and convenient — that’s exactly what we aim for. We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track. Published on June 30, 2025

They steal your money and claim to fix it at the end of the month but u never see that credit !

Response: Hi Jerson, Thank you for taking the time to share your feedback. We understand how upsetting it can be when expectations aren’t met, especially when it involves something as important as your account. Your experience matters to us, and we want to make sure you feel heard and supported. We’d like the opportunity to look into what happened and work toward a solution that restores your confidence in our service. Please reach out to our Customer Care team at 1-888-963-9363 with your details so we can assist you directly. Published on June 30, 2025

They are good representation

Response: Hi Otilia, Thank you for taking the time to share your thoughts with us. It’s clear that your experience left a positive impression, and we’re so glad to hear that you feel we are a good representation of what you were hoping for. We truly value your feedback—it helps us understand what’s working well and motivates our team to continue delivering the kind of service that stands out. Published on June 30, 2025

I love the simple ness of the whole set up

Response: Hi Gina, Thank you so much for sharing your thoughts! It’s great to hear that the simplicity of the setup really stood out to you. We understand how important it is for things to be easy and straightforward, especially when you're getting started or just want things to work seamlessly. Your feedback lets us know we’re on the right track, and we’re always looking for ways to keep that experience smooth and enjoyable. Published on June 30, 2025

Good fast reliable

Response: Hi Santino, Thank you for taking the time to share your feedback! We hear you — fast, reliable service is exactly what we aim to deliver, and it’s great to know that stood out to you. It means a lot to us that you found the experience both efficient and dependable. We understand how important it is to have a service you can count on, and your words reinforce that we’re on the right track. Published on June 30, 2025

The service is lovely

Response: Hi Shanna, Thank you so much for taking the time to share your thoughts with us. We’re thrilled to hear that you found the service lovely! It means a lot to know that your experience stood out in a positive way. We’re always striving to create a welcoming and enjoyable environment, and your feedback lets us know we’re on the right track. Published on June 27, 2025

Very easy & very simple to sign up & pay

Response: Thank you for sharing your experience! We’re so glad to hear that the sign-up and payment process was very easy and simple for you. That’s exactly what we aim for—making things smooth and straightforward from the start. Your feedback reassures us that we’re on the right track, and it helps us continue to improve the experience for others as well. Published on June 27, 2025

Really easy to set up and my electricity was on quick! Easy to make payments as well

Response: Hi Ariana, Thank you so much for sharing your experience! It’s great to hear that setting up your service was smooth and that you were able to get your electricity on quickly. We understand how important it is for things to work seamlessly, especially when it comes to something as essential as power. We’re also glad to know that making payments has been easy for you—that’s exactly the kind of convenience we aim to provide. Published on June 26, 2025

Yall are awesome

Response: Hi Pansy, Thank you so much for your kind words—hearing that you think we're awesome truly brightens our day! 🌟 It means a lot to us that you took the time to share your experience. We’re always striving to create a positive and helpful environment, and it’s incredibly rewarding to know that it’s making a difference for you. Published on June 26, 2025

Thank you and God bless! Really appreciate your services I love service at Payless power

Response: Hi Sharena, Thank you so much for your kind words and for taking the time to share your experience! We’re truly grateful to have you as part of the Payless Power family. It means a lot to hear that you love the service—we work hard to make things simple, reliable, and supportive for our customers, and knowing it’s making a difference for you is incredibly rewarding. Published on June 25, 2025

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.