
Payless Power Reviews
Read reviews from Payless Power customers
I hope when I get home I have lights
Shirley P.
in Houston
Published on February 25, 2025
Response: Thank you for rating Payless Power! We're excited to provide your home with convenient and affordable electriivty services. Published on February 25, 2025
Easy and affordable
TaMarionna M.
in Waco
Published on February 25, 2025
Response: We appreciate your review, and the high rating! Published on February 25, 2025
Great service provider
Debra L.
in Houston
Published on February 25, 2025
Response: Thank you for choosing Payless Power! Published on February 25, 2025
Easy and convenient
Rudolph B.
in Premont
Published on February 25, 2025
Response: Payless Power appreciates you for the high rating and review! Published on February 25, 2025
Faster I like it
Tron F.
in Dallas
Published on February 25, 2025
Response: Thank you for giving us a high rating! Published on February 25, 2025
Excellent service
Tamai T.
in Round Rock
Published on February 25, 2025
Response: Thank you for rating our services! Published on February 25, 2025
Thanks for working with me
TRACY W.
in Houston
Published on February 25, 2025
Response: Thank you for giving Payless Power a high rating! Published on February 25, 2025
Has been a very reliable company. Easy to deal with and good rates
Dylan G.
in Houston
Published on February 25, 2025
Response: Thank you for giving our services a high rating! Payless Power is always proud of the affordable and convenient electricity it can provide to customers like you. Published on February 25, 2025
Exelent service
JOVITA A.
in Houston
Published on February 25, 2025
Response: Thank you for giving us a high rating! Published on February 25, 2025
F’n joke one minute its two dollars a day the next minute it’s $15 a day when nobody’s even here and it’s only a 500 square-foot apartment and it’s only me here. I don’t even have to have the heat or the AC on and all of a sudden I’m getting charged eight dollars a day give me a break. You guys need to give me a breakdown of what I actually paid to you and what is actually owed because you guys don’t fix anything and then 30° weather you’re gonna shut the electric off. It’s never consistent no matter what I do. Not only do you shut it off, but I can’t even reach out to and get a hold of anybody to get it turned back on so now I have to sit here and 30° weather with my electric off that’s awesome. You guys are awesome. Pretty sure there’s laws against that.
Tricia G.
in Arlington texas
Published on February 25, 2025
Response: Thank you for taking the time to leave your feedback on this matter, Tricia. We understand you have some concerns with your recent electricity billing as well as disconnections, and we know that this sort of situation can be overwhelming and frustrating for you. Payless Power charges you based on the amount of electricity your home consumes. This amount is included with the billing notification you receive each day. You can review your billing through the My Account Portal at paylesspower.com Here, you can see a breakdown of the charges you have received with your billing. Customers will have their services disconnected whenever their balances reaches below $0 and a payment is not made in due time. If you need additional time to make a payment, you can always see if you are eligible for a same-day Account Protection or a Deferred Payment Plan via the My Account Portal. If you have any other questions or concerns, you can contact us at 1-888-963-9363 Published on February 25, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.