Log In
Get Your Power within an Hour!*
Fastest connection times available, guaranteed.

Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

Easy to use, however usage is fluctuating even after consistent on use. Overall highly recommended.

Response: Hi Muhammad, Thank you for sharing your experience! It’s great to hear that you find the product easy to use and would recommend it—your feedback means a lot. We understand how fluctuations in usage can be puzzling, especially when your habits seem consistent. Even small changes—like leaving lights on a bit longer or shifts in outdoor temperatures affecting your AC—can cause noticeable differences. These variations are completely normal and often reflect how responsive the system is to real-world conditions. If you’d like, we can walk through your usage patterns together and explore ways to optimize consistency. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with any questions you may have. We're here to help you get the most out of your experience. Published on October 08, 2025

Easy payment process

Response: Hi Francisco, Thank you for sharing your experience! We’re glad to hear the payment process was easy for you—that’s exactly the kind of convenience we aim to provide. It’s great to know that part of your journey went smoothly. Published on October 07, 2025

Convenient. A lil expensive, but convenient.

Response: Hi Cris, Thank you for sharing your thoughts! We hear you—convenience is key, and we’re glad that aspect stood out to you. We understand that pricing plays a big role in your experience, and we want you to feel confident in the value you're receiving. Our rates are competitively aligned with other providers in the area, and if you're ever curious to compare options, PowerToChoose.org is a great resource for transparency and choice. Published on October 07, 2025

Great company just use of the electricity we use no more power nor less it’s a great company thanks.

Response: Hi Cecilia, Thank you so much for sharing your experience! It’s great to hear that you’re finding consistency in your electricity usage and that our service is meeting your expectations. We understand how important it is to have reliable power without unexpected changes, and we’re glad that’s been your experience. Your feedback helps us continue to focus on what matters most to our customers—dependable service and peace of mind. Published on October 06, 2025

This is fine temporary. Once you’re done paying them you’ll realize that you may as well get an electric bill. I paid for my lights to be reconnected Friday morning. My power was never restored, however my balance continued to go down at a fast rate like my power is connected. There is absolutely no usage in my home. How am I still being charged ?

Response: Hi Shamira, Thank you for sharing your experience. We understand how confusing it can be to see your balance decrease when your power hasn’t been restored, especially when you're not using electricity at home. What you're noticing is related to how our billing system works. We bill in two-day arrears, which means charges from previous usage can still post to your account even after the power has been disconnected. This can sometimes make it appear as though you're being charged for current usage when it's actually from earlier activity. To make sure everything is resolved and your service is fully restored, we recommend reaching out to our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. They’ll be able to look into your account in real time and ensure everything is working as it should. Published on October 06, 2025

Really great company

Response: Hi Brenda, Thank you so much for taking the time to share your thoughts with us. We’re truly glad to hear that you’ve had a great experience with our company. It means a lot to know that our efforts are making a positive impact. Your feedback encourages our team to keep delivering the kind of service and support our customers deserve. Published on October 03, 2025

Easy, simple fast with great service and rates.

Response: Hi Richard, Thank you for sharing your experience! It’s great to hear that the process felt easy, simple, and fast for you. We understand how important it is to have reliable service and competitive rates, and we’re glad that stood out during your interaction. Your feedback reinforces what we strive for every day—making things smooth and stress-free for our customers. Published on October 02, 2025

I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.

Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025

I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.

Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025

I wish y’all could integrate Google pay as an option. On the website.thanks

Response: Hi Aaron, Thank you for taking the time to share your feedback. We hear you—having Google Pay as a payment option would definitely add convenience for many customers like yourself who prefer digital wallets. We understand how important it is to have flexible and seamless payment methods. While Google Pay isn’t currently available on our website, we do offer several other ways to make payments, including: Online through the MyAccount portal Over the phone via our automated system or with a live representative (Monday–Friday, 9:00 AM–5:00 PM) Cash payments through MoneyGram using receive code 14715 Your suggestion is valuable, and we’ve shared it with our team for future consideration as we continue improving our services. Published on October 02, 2025

1...676971...1332

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023