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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great way to budget and easy to pay.
Response: Glad you enjoy using the online portal making payments easy as possible! Published on August 04, 2020
great app, easy to use. love the daily updates
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 04, 2020
Seems cheap enough. Easy to pay
Response: Thank you Melony for sharing your experience! Published on August 04, 2020
Great way to keep up with billing
Response: Thank you Micah for the great feedback it's greatly appreciated. Published on August 04, 2020
Easy payment process and great customer service!
Response: Thank you Anika for being a great customer! Published on August 04, 2020
I like the prepay electric service. I know exactly how much electricity my household is using anytime day or night. And I don’t have any more expensive electric bills at the end of the month that I can’t pay. Payless power allows me to have electricity that fits my budget.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 04, 2020
Payless power is a great company I just wish they would have the option to bill you as well but at the same time i kinda like the prepaid lights deal
Response: Thank you so much for the feedback it's greatly appreciated! Published on August 04, 2020
Enjoying Payless Power, fast, convenient, and constant reminders about my account information daily!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 31, 2020
Easy and convenient
Response: Thank you Lashunda for the 5 star review! Published on July 31, 2020
Customer service is so nice
Response: Thank you so much for the feedback it's greatly appreciated! Published on July 31, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
