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Payless Power Reviews

Read reviews from Payless Power customers

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If I could give a no star rating I would, I was never told about it being a prepaid electric company, if I was I would have never switched over, I am looking to stay with my company and get my deposit back

Response: We are so thankful for your review and bringing this problem to our attention. We are truly sorry for the inconvenience and would like to speak to you about the issue if we have not resolved it to your satisfaction. Published on July 31, 2020

Response: Thank you for rating Payless Power! Published on July 31, 2020

Love it Payless power best awesome wish I knew about them years ago

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 30, 2020

Good and good easy

Response: Thank you so much for the 5 star review! Published on July 30, 2020

Very Easy payment process

Response: Glad we can make your payment process easy as possible! Published on July 30, 2020

I have used there service years ago they have always had great service. I am using there service now it’s more easier to use.

Response: Welcome back! We look forward to having you as a new customer again! Published on July 30, 2020

Thank you paylesspower for ur sevice

Response: Thank you for being a great customer! Published on July 29, 2020

Not a happy customer. I was told 4 to 6 hours for electric to be turned on so handed keys to my old house to landlord and we brought everything to new house thinking it would be on last night but no its now 150 am and no electric i have 400 bucks worth of groceries going bad. I have kids that are burning up with this heat not cool. If its going to be another day when electric is turned on just tell me so we can avoid over thinking. But where i come from when ya say something you do it, same day power is what i was told and here i am sweating like a HOG in the middle of the night. Reps need more training and people should do their jobs the rite way.

Response: We are so thankful for your review and bringing this problem to our attention. We are truly sorry for the inconvenience and would like to speak to you about the issue if we have not resolved it to your satisfaction. Published on July 28, 2020

Love it Payless power best awesome wish I knew about them years ago

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 28, 2020

I think their should be a quick payment method instead of having a email to pay a bill

Response: Thank you for the feedback it's greatly appreciated! Published on July 28, 2020

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023