Log In
Get Your Power within an Hour!*
Fastest connection times available, guaranteed.

Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

Thank you for everything

Response: Hi Insa, Thank you so much for sharing your feedback! It means a lot to know that your experience was positive and that we were able to meet your expectations. We truly value your trust and are committed to continuing to provide the same level of care and support whenever you need us. Published on December 30, 2025

Great service Was excellent The website was easy to navigate. Staff was very friendly.

Response: Hi Zubaid, Thank you for sharing your experience with us! It’s great to hear that you found the website easy to navigate and that our team made a positive impression. Your feedback reinforces the importance of keeping things simple and friendly for our customers. We’ll continue focusing on these areas so every interaction feels just as smooth and welcoming. Published on December 30, 2025

Ty best decision I’ve made thus far.

Response: Hi Jaisen, Thank you for sharing your experience! It’s great to hear that you feel this was the best decision you’ve made so far—that really speaks volumes about the impact it’s had for you. We truly value your feedback because it helps us understand what’s working well and continue delivering that level of service. Published on December 29, 2025

The fact that I have to overpay on my final bill is ridiculous.

Response: Hi Exavier, I understand how frustrating unexpected charges can feel, and I appreciate you sharing your concerns about the final bill. Your feedback is important, and we want to make sure everything is clear and accurate for you. The best way to review the details and explore any available options is to connect with our Customer Care Team at 1-888-963-9363. They’ll be happy to go over your account and address any questions you have. Published on December 29, 2025

Would recommend to all family and friends I love this company affordable and easy to get your services started

Response: Hi Veronica, Thank you so much for sharing your experience! It’s wonderful to hear that you found our services affordable and easy to get started—that’s exactly what we strive for. Your recommendation to family and friends means a lot to us, and we’re thrilled to know we’ve earned your trust. Published on December 29, 2025

The fact that I have to overpay on my final bill is ridiculous.

Response: Hi Exavier, I understand how frustrating unexpected charges can feel, and I appreciate you sharing your concerns about the final bill. Your feedback is important, and we want to make sure everything is clear and accurate for you. The best way to review the details and explore any available options is to connect with our Customer Care Team at 1-888-963-9363. They’ll be happy to go over your account and address any questions you have. Published on December 29, 2025

Love the service and the flexibility to pay when I can instead of a full bill all at once

Response: Hi Jikara, Thank you for sharing your experience with us! It’s great to hear that the flexibility in payment options is making a positive difference for you. We understand how important it is to have control over your payments, and we’re glad our approach is helping you manage things in a way that works best for you. Published on December 29, 2025

Love the service and the flexibility to pay when I can instead of a full bill all at once

Response: Hi Jikara, Thank you for sharing your experience with us! It’s great to hear that the flexibility in payment options is making a positive difference for you. We understand how important it is to have control over your payments, and we’re glad our approach is helping you manage things in a way that works best for you. Published on December 29, 2025

Very convenient

Response: Hi Leah, Thank you for sharing your thoughts with us! It’s great to hear that you found our service very convenient—that’s exactly what we aim for. Convenience is such an important part of making your experience smooth and stress-free, and we’re thrilled that it worked well for you. Published on December 29, 2025

Great service at Payless Power! 💪👍🏼🚗

Response: Hi Noel, Thank you for sharing your experience! It’s great to hear that the service at Payless Power met your expectations and made things easier for you. We truly value your feedback because it helps us understand what’s working well for our customers. Published on December 29, 2025

1...545658...1332

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023