If I could rate it lower I would. They are wrong for charging the excessive daily fees. The daily fees are higher then the daily use of electricity it’s ridiculous they take advantage of the poor and low income. Highly recommend that you find another company to get electric from.
Response: Mr Davidson- Your comments state that you are highly dissatisfied with the service because of the daily fee. This fee includes up to the first 17 KWH at no additional charge, your pro-rated monthly TDSP fixed charge etc. If you consume very low levels of electricity then the plan may not work for you. If you consume an average to above average amount, it’s a good value in alignment with the prices for any major competitor . Call us at 888 963 9363 with any questions you may have. Published on December 01, 2022
Y’all saved my butt
Response: Thank you Justin for the feedback it's greatly appreciated! Published on November 29, 2022
Great if you want prepaid lights. Customer service is great and paying online is easy.
Response: Thank you for being a great customer! Published on November 28, 2022
Good company electronics
Response: Thank you Michelle for rating Payless Power! Published on November 28, 2022
Very easy to use
Response: Thank you Jeri for the feedback it's greatly appreciated! Published on November 28, 2022
If you get some power saving light bulbs, this electricity company is your BESTFRIEND. Before the power-saving light bulbs my daily average was 20$ and now its 3$. They work!! Got them off of Amazon. Best no deposit electricity company ever.
Response: Thank you so much for the kind words it's greatly appreciated. Published on November 28, 2022
Enjoy it to the fullest!!!!
Response: Thank you for the feedback it's greatly appreciated! Published on November 28, 2022
Great Service. I will only use paylesspower from now on.
Response: Thank you for the great feedback it's greatly appreciated! Published on November 28, 2022
great service. payment are easy.
Response: Thank you for being a great customer! Published on November 28, 2022
I don’t know why they hate their customers. I started paying $40 every week and a half consistently, and now I’m paying $10 a day for less than half my usage while the temperatures drop in my area. I guess it’s a promotional deal: “If you stay with us long enough, we show our appreciation by gouging you into oblivion!” I’m going to a provider operated by people that DIDN’T drop out of kindergarten.
Response: Mr Wood- Your comments show that you are very upset because you feel you are being gouged. Please note that your usage has doubled as temperatures have dipped . If you log on to your customer portal you will see usage graphs that will display this. You can also confirm your usage by registering with www.smartmetertexas.com. The registration info is posted within your portal. You are correct that process on variable price products like yours have increased considerably this year but this is prevalent across the board with all providers as the price of natural gas reached 15 year highs earlier in the year. We are competitive in pricing with any major competitor. Call us at 888 963 9363 and we can discuss cheaper solutions with a fixed rate . Published on November 23, 2022