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Payless Power Reviews

Read reviews from Payless Power customers

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Fairly expensive compared to similar prepaid electric companies

Response: Hi James- Thank you for being our customer and taking the time to give your feedback. There are 2 things to keep in mind regarding Payless Power. The first is the Flexpay discount. You can save 20% simply by maintaining your balance above $35. We also bundle our rates. This means that we do not advertise rates with the transmission and delivery fees separated out. When you factor these things in Payless Power is actually cheaper than most pre-paid providers :) Published on April 03, 2018

Easy to add money to account

Response: Thank you, Lisa :) Our goal is to offer the easiest service on the market! Published on April 03, 2018

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Response: Thank you for your business Jordan! We're glad to have you on board! Published on April 03, 2018

Payments are easy. I had a few issues last year with adjustments (that the company made involuntarily), but we’re back on track.

Response: Andrea- Thank you for your loyalty. We are fortunate to have you as a customer :) Published on April 03, 2018

Alright

Response: Thank you Brandi- We are striving each day to provide better and better service! Published on April 03, 2018

Response: Thank you for taking the time to rate us Trevone! Published on April 03, 2018

Price per kilowatt could be cheaper

Response: Thank you, Brittany. Keep in mind that you can earn a 20% discount by maintaining a balance of $35 or more. :) Published on April 03, 2018

I had no problems with the service.

Response: Alice- Thanks for the opportunity:) We are excited to be off to a great start as your electric provider! Published on April 03, 2018

Response: Thank you for rating us :) Published on April 03, 2018

I’m very happy with the service, I really wish that you could probably give a customer more discounts ,but other than that I think it is awesome that you can prepay your service. I would definitely recommend family and friends to try you guys out thank you for being so good.

Response: Paulina, Thank you! Helping our customers pay for their service as they go is one of the reasons we love what we do. If your friends and family give us a try, we hope that enjoy it as much as you do! Thank you for being a loyal customer. Published on January 30, 2018

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023