New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I like this service. Cant believe 2 window AC units and 1 tv going all day uses $4 a day tho. Seems high..
Response: Hi Tiffany, Thank you for providing this feedback. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Please call in & speak with a customer care rep at 888-963-9363 so we can provide you tips on saving energy. Published on April 05, 2018
Great service
Response: Thank you for rating Payless Power! Published on April 05, 2018
Better deals
Response: Thank you Ann- We are striving each day to provide better and better service! Published on April 05, 2018
Ok
Response: Thank you for rating Payless Power! Published on April 05, 2018
Thank youi
Response: Thank you Racquel for rating Payless Power(: Published on April 05, 2018
I feel like the daily cost has increased since the new system.
Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.If you have any questions regarding your account please reach out to our customer care dept at 888-963-9363 Published on April 04, 2018
Great service
Response: Thank you so much for your rating. Please let us know how we can improve(: Published on April 04, 2018
the previous program showed me the about of money used, the new program only gives the kilowatts.
Response: Hi Schynette, Thank you for providing your review. Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement. Published on April 04, 2018
The rate is a little high
Response: Good morning Stephine, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach to our customer care dept. 888-963-9363. Published on April 04, 2018
Na
Response: Thank you so much for rating Payless Power. Please let us know what we can do to improve(: Published on April 04, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
