Payless Power Reviews
Read reviews from Payless Power customers
Rates are too high
Response: Shannon- Thank you for your business. Keep in mind that our rates are bundled which means that we do not separate out the energy charges from the transmission charges. many competitors use this tactic which makes their rates look cheaper than they really are. We also offer the 20% Flexpay discount . Just maintain your balance above $35 and you can earn this every day ! Published on April 03, 2018
Fairly expensive compared to similar prepaid electric companies
Response: Hi James- Thank you for being our customer and taking the time to give your feedback. There are 2 things to keep in mind regarding Payless Power. The first is the Flexpay discount. You can save 20% simply by maintaining your balance above $35. We also bundle our rates. This means that we do not advertise rates with the transmission and delivery fees separated out. When you factor these things in Payless Power is actually cheaper than most pre-paid providers :) Published on April 03, 2018
Easy to add money to account
Response: Thank you, Lisa :) Our goal is to offer the easiest service on the market! Published on April 03, 2018
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Response: Thank you for your business Jordan! We're glad to have you on board! Published on April 03, 2018
Payments are easy. I had a few issues last year with adjustments (that the company made involuntarily), but we’re back on track.
Response: Andrea- Thank you for your loyalty. We are fortunate to have you as a customer :) Published on April 03, 2018
Alright
Response: Thank you Brandi- We are striving each day to provide better and better service! Published on April 03, 2018
Response: Thank you for taking the time to rate us Trevone! Published on April 03, 2018
Price per kilowatt could be cheaper
Response: Thank you, Brittany. Keep in mind that you can earn a 20% discount by maintaining a balance of $35 or more. :) Published on April 03, 2018
I had no problems with the service.
Response: Alice- Thanks for the opportunity:) We are excited to be off to a great start as your electric provider! Published on April 03, 2018
Response: Thank you for rating us :) Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
