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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Decent for prepaid, seems to price jump after a short while.
Response: Thank you Jason for taking the time for the positive review! We do try to keep our rates as low as possible for all our customers all year round. We do offer the Flex Pay deal if the customer keeps the account above $35.00 they get 20% off the price per kilowatt. We also offer a discount to all customers who use 17 kilowatts per day or more! Published on April 11, 2018
Great
Response: Thanks so much for the great review! If you have any suggestions on how we could improve our services feel free to contact us at (888) 963-9363!! Thanks so much Vanessa!!! Published on April 10, 2018
Best service by far!
Response: Wow!! Thank you for such an outstanding review!! We greatly appreciate all of our customers, and will continue to work to provide you the best option for purchasing power around!! Published on April 10, 2018
I wish i understood my usage more. Sometimes just doesnt make any sense! I can go one day using 25 kwh to 58 kwh doesnt make any sense!!!
Response: Thank you Samantha for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363 so we can better assist you. Published on April 09, 2018
NICE!
Response: Thank you so much for you time and review Shelton!! :) Published on April 07, 2018
OK
Response: Hi J Santana, thanks for your review!! You can call us with any suggestion at 1-888-963-9363 and let us know what we can change or improve!! :) Published on April 07, 2018
Good
Response: Thank you for the great review!! If you know something we can improve just call us at 1-888-963-9363, we will be happy to hear from you!! Published on April 07, 2018
Yes
Response: Thank you for rating Payless Power. Published on April 06, 2018
…
Response: Thanks for the review Melinda!! We appreciate your time! :) Published on April 05, 2018
The constant negative communication and threats of disconnect fee even when the account is positive … it’s stressful daily connection and I don’t enjoy it
Response: Thank you for your feedback. The text messages are friendly reminders to keep you aware of the disconnection process, so in case that you do fall neg you are aware of the process. Published on April 05, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.