Payless Power Reviews
Read reviews from Payless Power customers
Update is great 👍
Response: Hi David, Thank you for sharing your thoughts—it's great to hear you're enjoying the update! We’ve been working hard to make improvements that truly enhance your experience, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Have had this service to start out in a new apartment and was recommended this provider by family. Haven’t had any issues thus far, and it’s so easy to use!
Response: Hi Tytianna, Thank you so much for sharing your experience! It’s great to hear that starting fresh in your new apartment has been smooth and that our service has been easy to use. We’re glad your family’s recommendation led you to us, and it’s wonderful to know things have been working well so far. Published on September 02, 2025
Yes I would good service
Response: Hi Lapoleon, Thank you for taking the time to share your feedback! We hear you—and it’s great to know you received good service. It’s always encouraging to see that our efforts are making a positive impact. We truly value your experience and want to keep that momentum going. Published on September 02, 2025
So far so good !!(
Response: Hi Nicolas, Thank you for sharing your experience with us—it's great to hear that things are going well so far! We’re always listening closely to feedback like yours because it helps us understand what’s working and where we can keep improving. Your comment tells us we’re on the right track, and we’re glad to be meeting your expectations at this stage. Published on September 02, 2025
It was a fast and smooth process.
Response: Hi Keyla, Thank you for sharing your experience! It’s great to hear that the process felt fast and smooth for you. That kind of feedback really helps us understand what’s working well. Published on September 02, 2025
honestly so easy and extremely cheap
Response: Hi Lana, Thank you so much for sharing your experience! It’s great to hear that the process felt easy and affordable for you—that’s exactly what we aim for. We understand how important it is to keep things simple and cost-effective, especially when time and budget matter. Your feedback reassures us that we’re on the right track, and it helps us continue to improve and deliver that kind of value to others too. Published on September 02, 2025
I am not at all satisfied with my service. Please call me at 325-203-3805.
Response: Hi Mickey, Thank you for sharing your feedback. I understand how frustrating it can be when expectations aren’t met, especially when it comes to something as important as your service experience. Your concerns matter, and I want to make sure they’re addressed promptly and thoroughly. To move forward, I’ve flagged your review for immediate follow-up. A Customer Care Specialist will be reaching out to you directly at the number you provided to discuss your experience and work toward a resolution that feels right for you. We appreciate your time and the opportunity to improve. Published on September 02, 2025
honestly so easy and extremely cheap
Response: Hi Lana, Thank you for sharing your experience! It’s great to hear that the process felt easy and affordable for you — that’s exactly what we aim for. We understand how important it is to have a smooth and cost-effective solution, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Very eady and user friendly application
Response: Hi Debta, Thank you for sharing your experience! It’s great to hear that you found the application very easy and user-friendly — that kind of feedback means a lot. We’re always listening closely to what our users say, and your comment reinforces the importance of keeping things simple and intuitive. Knowing that the design worked well for you helps us stay focused on what matters most: making your experience smooth and stress-free. Published on August 28, 2025
Great service & always up to date immediately
Response: Hi Destiny, Thank you so much for sharing your experience! It’s wonderful to hear that you’ve consistently received great service and timely updates. That kind of feedback means a lot to us. We truly value your trust and are committed to keeping things running smoothly for you. Published on August 27, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
