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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good great thanks
Response: Thank you for being a great customer! Published on August 29, 2022
Very easy to make payments
Response: Thank you so much Tracey, glad we can make your service experience easy as possible! Published on August 29, 2022
It’s okay. I haven’t gotten to use it yet.
Response: Thank you James, we look forward to having you as a new customer! Published on August 29, 2022
The process was extremely easy!
Response: Thank you for the feedback it's greatly appreciated! Published on August 29, 2022
Great service and prices
Response: Thank you for being a great customer! Published on August 29, 2022
They suck maybe me do all kinds of things with my landlord I turned it all in and they still made my family go 6 days without power put a hold on my meter but $200 credit with them
Response: Ms. Rendon- There is little that is more frustrating than not being able to get service connected due to a switch-hold . Unfortunately, when another company has a switch-hold in place we ,must provide documentation on your behalf for the other company to review. If they determine that the hold is valid we cannot proceed with enrollment and must refund your payment which is what occurred here. Please contact he previous provider to address the switch-hold and once it has been settled please callus back and we can enroll you as a customer . 888 963 9363 Published on August 29, 2022
Easy set up. Joined after 6pm so have to wait till next day (Saturday). Hopefully they connect services to smart meters during the weekends! I look forward to finally having power during this heat and humidity.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 29, 2022
It’s a nice service would recommend it to ppl
Response: Thank you so much for your recommendations! Published on August 29, 2022
I love Payless power!
Response: Thank you so much for the feedback it's greatly appreciated! Published on August 29, 2022
I was very happy with my service when I first started it but now I’ve been a customer for almost 2 years and it seems like lately my usage is just higher and higher yes it’s Texas yes it’s hot but it seems like it’s I use way more power than I used last summer and I don’t like this $75 payment or you going to charge me money to make a payment the whole point in choosing this service was because I could pay what I wanted to pay every month so now it’s like having a $75 Bill and I’m paying at least 150 a month this is ridiculous.
Response: Ms Smith- Your review states that when you started with the service you were satisfied with the prices but now it seems like your usage is getting higher and higher and it doesn’t make sense even with the Texas heat we’ve had this summer. You are also unhappy about having to making a $75 payment to avoid paying a fee. This is a big deal that almost every Texan has been facing regardless of their electric provider. Inflated natural gas prices have driven up electricity process for all companies. However, there are some things you can do to lessen this impact. The main thing would be to contact us about upgrading to a fixed rate plan . While variable rate plans offer much flexibility , a fixed rate product would guarantee that your energy rate does not increase for either 6 or 12 months. Also, by enrolling in our autopay options you can make smaller payments without the minimum payment fee being included. Call us at 888 963 9363 for more details. Published on August 29, 2022
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
