New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
so far so good; liking service and ease of payment very well.
Response: Thank you for rating us! We are proud to meet your expectations. Published on August 08, 2022
Very easy to use, and nice customer service
Response: Thank you so much Dale for sharing your service experience! Published on August 08, 2022
So far so good
Response: Thank you so much for rating Payless Power! Published on August 08, 2022
Was easy and quick
Response: Thank you so much Michael for sharing your service experience Published on August 08, 2022
This is a new way to handle my electric . . . just learning, it’s a little different.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 08, 2022
I’ve enjoyed being a Payless Power customer… I Appreciate the daily power usage updates and have my billing set up on auto pay so never have to worry about missing a payment. Customer service reps are also very helpful and friendly.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 08, 2022
Easy way to pay
Response: Glad we can make your payment method easy and convenient as possible! Published on August 08, 2022
Good and easy process
Response: Thank you so much for the feedback it's greatly appreciated! Published on August 08, 2022
I am so glad I found Payless for my energy needs the rates are remarkably affordable and the tips on lowering my bill can’t be beat I Recommend Payless power to anybody. Thank you Payless power.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 08, 2022
Super easy to manage the account and electricity usage. Very easy to add funds and very fast process.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 08, 2022
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
