Easy to make a payment
Response: Thank you so much for your positive review!! We are thrilled that you find our services easy and simple!! We want to give our customers all the tools for a pleasant journey with Payless Power and always give you the power to pay less!! We appreciate your support! Published on April 03, 2018
Pretty easy process…
Response: Thank you Tashondra for your feedback glad we can make your payment method much easier(: Published on April 03, 2018
Rates are too high
Response: Shannon- Thank you for your business. Keep in mind that our rates are bundled which means that we do not separate out the energy charges from the transmission charges. many competitors use this tactic which makes their rates look cheaper than they really are. We also offer the 20% Flexpay discount . Just maintain your balance above $35 and you can earn this every day ! Published on April 03, 2018
I’ve been very satisfied with my service, thank you for making it easy.
Response: Thank you so much for your awesome review! Glad your are very satisfied with our service! (: Published on April 03, 2018
Response: We appreciate your time and your great review Alejandra! Published on April 03, 2018
Love the flexibility and convenience.
Response: Thank you so much for your time and excellent review Kay!! We are happy to provide you with a flexible and convenient services that fits your budget and your needs! We are always available to help our customers in ways that we can!! We are lucky to have customers as good as you!! Published on April 03, 2018
Fairly expensive compared to similar prepaid electric companies
Response: Hi James- Thank you for being our customer and taking the time to give your feedback. There are 2 things to keep in mind regarding Payless Power. The first is the Flexpay discount. You can save 20% simply by maintaining your balance above $35. We also bundle our rates. This means that we do not advertise rates with the transmission and delivery fees separated out. When you factor these things in Payless Power is actually cheaper than most pre-paid providers :) Published on April 03, 2018
Yes I do like this
Response: Thank you so much for taking the time out of your day to give us such a great review!! We greatly appreciate you Alonzo!! Published on April 03, 2018
I’ve had several power companies over the years, and I always keep coming back to Payless power. They don’t hide fees, and are very nice when you have to call in. Love Payless power!!
Response: Thanks for the awesome review, Amanda! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 03, 2018
Response: Thank you so much for your positive review!! We are thrilled you are enjoying your service, and we are so thankful for great customers like you!! Published on April 03, 2018