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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Please connect service as soon as possible. Thank you
Response: Hello- General Time Frame for new connection is between 4-6 hours. Published on July 07, 2022
Easy set up and easy to pay on!!
Response: Glad we can make your service experience easy as possible! Published on July 07, 2022
The payment was very easy and fast I really recommend this company the best one..
Response: Thank you so much Ximena for the feedback it's greatly appreciated! Published on July 07, 2022
I am very disappointed with this company. I enrolled in a prepaid account. I was told nothing will change and now I am forced to add $75 or I’ll be charged an extra $5 if I add anything less than. I enrolled in prepaid to eliminate making large payments and rather pay as I go. At this point I’d rather have a bill because of all the reoccurring extra “convenience fees”. The only reason I have not cancelled is because of the etf (early termination fee). It started at a minimum of $25, then $40, and now $75. I am fed up.
Response: Deysa- your comment states you’re unhappy with the service since the company has changed their policy on payments. We do have options that will help assist you on avoiding that fee. The reason of these changes is all due to inflation that is causing the cost of electricity going up. We did hear out our customers comments and have done changes in order to accommodate with our customers. Please contact us at 888-963-9363 for more information of these changes. Published on July 06, 2022
I have been with this company for 5 years or more… ( SHAME ON ME ). When your on the go on work and home and get so occupied that you just pay your bills without reading them, that’s me. Till I finally noticed how high my electric bill was. For just being my wife and I, over $400 per month is too much. Payless charges $3.29 per day automatic and .19 cents per kilowatt and other hidden charges. After so many years of being a good customer, I called them to see if I can get a better rate ( fixed rate ) if I agreed on a contract. Her response was, Unfortunately we don’t offer that, the best we can do is sign you up for a year contract at what your paying now ????. What a way to treat a loyal customer. People DON’T EVER CONSIDER THIS INCONSIDERATE COMPANY ????. THEY WILL NEVER HELP YOU, THEY ONLY WANT YOUR MONEY… THIS COMPANY SHOULDN’T BE CALLED PAYLESS, IT SHOULD BE CALLED PAYMORE AND MORE AND MORE…. WHAT A TIP OFF YOU ARE. SHAME ON YOU ALL…
Response: Rosendo- your comment states you’re unhappy with the service as the company now cares about money. The reason of these changes is all due to inflation that is causing the cost of electricity going up. We did hear out our customers comments and have done changes in order to accommodate with our customers. Please contact us at 888-963-9363 for more information of these changes. Published on July 06, 2022
Perfect easy and amazing services to begin with
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on July 01, 2022
its so funny especially this one Q: Did you hear what the foolish gardener did? A: The guy planted a light bulb and though he’d get a power plant.
Response: Thank you for rating Payless Power! Published on July 01, 2022
Awesome service. I wasn’t sure as I’ve never prepaid before. From start to finish custom service has been amazing and the online payment system simple. Great company.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 01, 2022
Awesome service and easy to use.
Response: Thank you for being an awesome customer! Published on July 01, 2022
Absolutely horrible company, they do not work with you if you need more time to make a payment, you can only have 1 deferred payment plan and they raised the minimums. Just use a different company, they are horrible.
Response: Thank you for your review. Your comment states that you are not happy with the service because we don't give you more time to make your payment. We do send daily notifications to help keep you up with the service & the balance remaining. We also did offer you a courtesy account protection to give you a extra time to make a payment in order to avoid disconnection. Please contact us for more information or concerns. Published on July 01, 2022
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
