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Payless Power Reviews
Read reviews from Payless Power customers
So happy I found this company they make managing your electricity needs so easy. From the convenance of the app to pay your bill or contact the company I recommend them to anyone.
Response: Hi Matt, thank you for the 5-star review! We're thrilled to hear that managing your electricity needs has been easy and convenient, from using the app to making payments and contacting our team. Your recommendation means a great deal to us, and we appreciate the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
Always working with me ! Absolutely recommend!
Response: Hi Isabella, thank you for the 5-star review! We're delighted to hear that our team has been able to work with you and provide the support you need. Your recommendation means a lot to us, and we appreciate your trust in our service. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
All is good with the process
Response: Hi Carol, thank you for the 5-star review! We're glad to hear that all is good with the process and that your experience has been a positive one. We appreciate you taking the time to share your feedback and look forward to continuing to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
I like the web portal and the easy steps to make payments
Response: Hi Eduardo, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you like the web portal and find the payment process easy to use. Providing simple and convenient account management tools is important to us, and it's great to know the portal is helping make your payments quick and easy. We'll continue working to provide a smooth experience for our customers. Thank you for choosing us, Eduardo! Published on July 21, 2026
The best service
Response: Hi Corrie, thank you for the 5-star review! We're thrilled to hear you consider us "the best service." Your feedback means a lot to us, and we appreciate the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
Quick and easy setup, comfortable prices, very highly recommended.
Response: Hi William, thank you for the 5-star review! We're delighted to hear that your setup process was quick and easy and that you found our pricing comfortable. We appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
I made an account around 2pm and payed before 6pm its is currently 9:18 and my light is still not connected I have 2 little girls that will now have to sleep in the dark and on top of that it is super hot down here in south texas I do not recommend yall to get light with this company
Response: Hi Mauro, Thank you for your 1-star rating and for sharing your experience. We understand how concerning it can be when you're expecting your service to be connected and it has not happened as quickly as anticipated, especially with two young children at home and the heat in South Texas. We appreciate you bringing this situation to our attention. Reliable service is important, and we recognize the impact that delays can have on our customers and their families. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM, so we can review your account, check the status of your service order, and provide any available updates. Thank you for your feedback, Mauro. We value the opportunity to assist you. Published on July 21, 2026
Customer service have been very good to me, very helpful and professional they do try to help out as much as possible. Have been recommending to family and friends
Response: Hi Adolfo, thank you for your 4-star review and for sharing your experience. We're glad to hear our customer service team has been helpful, professional, and committed to assisting whenever possible. Your recommendation to family and friends means a great deal to us, and we appreciate your support. We will continue working to provide the level of service you expect. If there is ever anything more we can do to help, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
10/10 best no issues and very fast
Response: Hi Armando, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that your experience has been a 10/10, with no issues and fast service. Providing reliable and efficient service is important to us, and it's great to know we're meeting your expectations. We'll continue working hard to deliver the same positive experience every time. Thank you for choosing us, Armando! Published on July 21, 2026
Great service . Great rates.
Response: Hi Travis, thank you for the 5-star review! We're glad to hear you're enjoying our great service and competitive rates. Thank you for choosing Payless Power—we appreciate your support! Published on July 17, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
