Payless Power Reviews
Read reviews from Payless Power customers
tHEY CHARGE NON-REOCCURRING FEES DAILY. TODAY MY FEES ARE AT 4.50, THATS AFTER PAYING A FEE TO LOAD MONEY ON YOUR ACCOUNT. HORRIBLE BILLING.
Response: Shelly, we appreciate your feedback. We understand that you may have concerns on the recurring charges. These can include your daily fee, payment processing fee and/or reconnection fee as well, if applicable. We understand how frustrating it may be, not knowing exactly what you're being charged for. At Payless Power, we are ready to help with any question or concerns you may have. Please contact us at 1-888-963-9363, we would love to be of assistance! Published on May 14, 2025
Service/pricing is decent. The customer service, though is complete garbage. Not being able to speak to someone about account issues unless outside of 9am-5pm is mind blowing. Then it takes speaking to three different agents to actually get an issue resolved.
Response: Your concerns with Payless Power are appreciated, Arnold. We do understand how frustrating it can be not being able to speak to a live representative after business hours. You can reach out to a live representative by calling in to 1-888-963-9363 during business hours, which are Monday through Friday between the hours of 9AM through 5PM. We also provide after hours email assistance during these hours: 5:00 PM to 9:00 PM Monday - Friday 9:00 AM to 5:00 PM on Saturday 11:00 AM to 8:00 PM on Sunday. Published on May 14, 2025
I love the convenience of this company I can go as I need.
Response: Thank you for giving Payless Power a high rating. We appreciate your feedback and are glad to hear your positive review of our intuitive pre-paid service. Published on May 14, 2025
Great affordable light company!!
Response: Thank you for your 5 star review. We appreciate hearing your experience with Payless Power! Published on May 14, 2025
i love how they notify me everyday and when it’s running on low
Response: Payless Power appreciates your review, and is pleased to hear you enjoy our easy and intuitive pre-paid services! Published on May 13, 2025
I appreciated receiving daily readings
Response: Thank you for giving us a high rating and a thoughtful review! Payless Power always strives to provide the best tools for its customers, so you can take control of your electricity usage. Published on May 12, 2025
Nice friendly people looking forward to doing business with you
Response: We appreciate your review, and thank you for choosing Payless Power! Published on May 12, 2025
I’ve been using Payless power since I got out of highschool and it’s been treating me very well,
Response: We appreciate your rating and review! Payless Power is thrilled to provide you and your household convenient and reliable pre-paid services! Thank you for being a loyal customer. Published on May 12, 2025
Electricity to match my budget. It works perfectly for my family.
Response: We appreciate your rating and review! Payless Power is thrilled to provide you and your household convenient and reliable pre-paid services! Published on May 12, 2025
The bill more then doubles from water, why
Response: Thank you for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on May 12, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
