I like the current updates of service used and balance remaining.
Response: Thanks for the review, glad we could provide you the tools needed to make it easier to track your usage. Published on October 08, 2018
Just now signing up with Payless, I pray the name of the company matches the prices. Thank you.
Response: Thank you Areitha for the review Published on October 03, 2018
I like the low prices. I like the regular updates in my account status. What I don’t like is that 2 out of the last 3 times I’ve tried to call and get my bill taken care of, your phone number provided in the text messages does not work
Response: Thank you Joshua for the feedback it's greatly appreciated. We do apologize, we have been experiencing very high call volume the times you have attempted on reaching us, which may have led to the issue. But I can advise that the number 888-963-9363 does work. Published on October 02, 2018
Pretty good company and understanding. Affordable as well I made a pretty good choice.
Response: Marquisha, thank you so much for taking the time on providing your feedback! Published on September 28, 2018
It’s pretty good
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on September 26, 2018
Its expensive………..
Response: Thank you Johnathon for your feedback it's greatly appreciated. We do offer ways on receiving a discount, one being when you signed up with AutoPay you'll pay the discounted rate & could save 20% off our standard rate. Also when you use more that 17KWH discounts are applied as well. Please reach out to our customer care dept at 888-963-9363 for more saving tips. Published on September 24, 2018
I was a little upset with how easy it was for someone to give my address by mistake to start up service, therefore throwing off my services. Other than that I like Payless power, I have dealt with this company before a few years ago and I had them for about 2 yrs straight but they don’t seem as good as they used to be.
Response: Cicely, thank you for your feedback it's very important to us. We do apologize that this happened, This is very common in apartment complexes, for example if someone new moved in provided the wrong apartment number to their electric company requesting to start new service or tenants mistakenly provide wrong apartment numbers as well. It's a lot of scenarios that can cause someone from connecting services at the wrong address. We do thank you for being such a loyal customer. Published on September 11, 2018
The more you apply to balance the longer your electric stays on..
Response: Thank you for the review. Published on September 11, 2018
Payless is good so far. Only been with them a couple of days so we’ll see
Response: Welcome Deanna, We're excited to have you as a new customer. Published on September 04, 2018
So far so good..no problems with my service..i still think its a bit high on price but still cheaper than ones I’ve checked..
Response: Thank you so much for the review. We do offer ways on receiving discounts by signing up with Auto-pay you could save 20% off your standard rate, also using more than 17 KWH a day is another way of receiving a discount. Please reach out to our customer care department for more saving tips at 888-963-9363. Published on August 28, 2018
