Payless Power Reviews
Read reviews from Payless Power customers
I’m liking the daily updates on the balance and usage
Response: Thank you so much for your review! We are glad you are a satisfied customer and happy we can provide you with the best tools to keep up with your account, we appreciate having you with Payless Power. Published on May 15, 2025
Easy to work with!
Response: We're elated to hear about your positive experience with Payless Power, Michelle. Thank you for your feedback! Published on May 14, 2025
The bill more then doubles from water, why
Response: Thank you for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on May 12, 2025
Great just wish when switching over to monthly from prepaid they transfer the money over in credit
Response: We appreciate you sharing your thoughts with us. Every experience matters, and your voice helps guide our efforts to provide service that truly supports our customers' needs. At Payless Power, we are here to partner with you to make sure your service is as convenient and dependable as possible. Feel free to reach out to us anytime at 1-888-963-9363 — we’re ready to assist you. Published on May 07, 2025
Like that they message you when your low. The only thing I don’t like that you have to pay more than your negative balance if and when it gets that way . Other than that I think it’s a reasonable price also depends on how much you use during the day and night .
Response: We appreciate you for taking the time to review our services! We see that you may have some concerns with the minimum payment you need to pay on your account, and can understand why you may have issue with it. In order to avoid a disconnection or initiate a reconnection of your services, Payless Power requires customers to pay an amount that will bring your balance to a positive $20 balance. This will make sure you have funds available for future energy usage. If you have any other questions or concerns, feel free to contact us at 1-888-963-9363 Published on April 28, 2025
I would recommend
Response: Thank you so much for your recommendation Tamula! It means a lot to know that we've met your expectations. If there's ever anything more we can do to support you or improve your service, we're always here and happy to help. Published on April 22, 2025
Great service! Easy to understand payment system.
Response: Thank you for rating and reviewing Payless Power! Published on April 17, 2025
Quick and simple process. Lights where on in about 20 minutes or less and same day.
Response: We appreciate your rating and review! Published on April 17, 2025
I love it was too easy
Response: Thank you for rating our services! Published on April 14, 2025
Very easy and straightforward. I am able to keep up with my daily usage and add money as I go.
Response: Thank you for choosing to be a Payless Power customer! Published on April 01, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
