There’s really only one thing I dislike and that’s the $5 charge for not adding $75 when adding money to my account. To clarify, the minimum amount you must add is $75 and if you only have $60 and you pay that, then $55 is add to your account and you’re charged $5 for not making the minimum payment. Otherwise I love it. I get constant notifications letting me know what my balance is and how many days I have left making it easy to budget for my next payment.
Response: Mr. Singleton- Thank you for your comments. The minimum usage fee can be impactful for same customers, but we do have a way to avoid it and make smaller payments. If you enroll in autopay n the system will allow you post payments as low as $40 with no fee. Just log on to your Payless Power My Account Portal to enroll or update autopay settings. 888 963 9363 Published on September 11, 2023
Very easy and convenient to you and understand especially for someone who barely understands electronics
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 29, 2023
Easy way to pay bill when i’m out of town thank y’all
Response: Glad we can make your experience easy as possible! Published on July 18, 2023
It’s cool, I’ve had the service for some time.
Response: Thank you so much for taking the time & rating Payless Power! Published on July 13, 2023
Great and easy pay methods
Response: Thank you so much for being a great customer!! Published on June 20, 2023
It is easy and fast.
Response: Thank you so much Debra for the feedback it's greatly appreciated! Published on June 15, 2023
It’s really easy.
Response: We love to hear it! Glad we can make your service experience easy as possible! Published on June 15, 2023
Quick and easy for ppl on the go like me
Response: Glad we can make your service experience easy & convenient! Published on June 13, 2023
Love that you can get lights on quick no hassles whatsoever ♥️ I just wish it didn’t cost 150 a week that super expensive but if u need lights on immediately then it’s the best way to go ! If you call customer service they are the most friendly and helpful customer service I’ve ever experienced thank y’all so much for that
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 23, 2023
Super quick set up online, only bad thing is they close to early @5:30 pm, that’s the time I am off work so anything I need to handle with them has to be done before that time and I’m at work I wish they would change the hours at least to closing an hour later. Other than that so far so good!! 👍🏻👌🏻
Response: Thank you so much for the feedback it's greatly appreciated! We do have people who respond to emails as late as 8pm you are more than welcome to reach out to us through there! Published on May 23, 2023
