Payless Power Reviews

Adesola A. in Houston
Published on September 15, 2026

Response: Hi Adesola, Thank you for your review! We're happy to hear that you've had a great experience with our service and have never had a complaint. Providing reliable electricity and excellent customer care is what we strive for every day. We truly appreciate your support and thank you for choosing us as your energy provider! -Payless Power Published on September 15, 2026

Destiny G. in Sinton
Published on September 14, 2026

Response: Hi Destiny, Thank you for taking the time to leave a 4-star review. We appreciate your feedback and are glad you chose Payless Power for your electricity needs. Your rating lets us know we're providing a positive experience while also giving us the opportunity to continue improving. Our team is committed to delivering reliable service, convenient account management, and helpful customer support every step of the way. Thank you for being a valued customer, Pamela. If there's ever anything we can do to make your experience even better, we're here to help. - Payless Power Published on September 14, 2026

John M. in Humble
Published on September 14, 2026

Response: Hi John, Thank you for sharing your feedback. We're glad to hear that you're satisfied with our company and that your experience with our service has been a positive one. We understand that having a monthly billing plan may be a preference for some customers. Currently, you're enjoying the flexibility of prepaid service, and we're happy it has been working well for you. If you're interested in exploring available plan options, our Customer Care team would be glad to review your account and discuss any services that may better fit your needs. We appreciate your business, John, and thank you for choosing Payless Power. We look forward to continuing to serve you. - Payless Power Published on September 14, 2026

Vantrice H. in Houston
Published on September 10, 2026

Response: Thank you for sharing your feedback, Vantrice. We're glad to hear that you consider Payless a good prepaid service overall and that your experience has been positive in many respects. We also appreciate you bringing up your concerns about customer service interactions. We understand how important it is to receive courteous and respectful assistance every time you reach out. Your comments help us recognize where we are doing well and where we can continue to improve. Our goal is to provide consistently helpful service across every customer interaction, and feedback like yours is valuable in helping us achieve that. Thank you for taking the time to leave a review and for being a valued customer, Vantrice. We appreciate your support and look forward to continuing to serve you. Published on September 10, 2026

Raymond M. in Fort Worth
Published on August 24, 2026

Response: Hi Raymond, Thank you for your 4-star review! We're glad to hear you're pretty pleased with our service so far. It's great to know that your experience has been positive, and we appreciate you taking the time to share your feedback. If there's ever anything we can do to make your experience even better, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us! Published on August 24, 2026

Ericia R. in Houston
Published on August 14, 2026

Response: Hi Ericia, Thank you for your review and for choosing us! We're glad the sign-up process was easy and straightforward. We noticed you mentioned 4 stars for making it easy, and we'd love to know what we could do to make your experience a full 5 stars. Any feedback or suggestions would be greatly appreciated as we continue to improve. Thank you for taking the time to share your thoughts! Published on August 14, 2026

Shenikwa R. in Dallas
Published on August 11, 2026

Response: Hi Shenikwa, Thank you for taking the time to share your feedback! We're so glad to hear that you love the service and would recommend us to others. Hearing that our customers feel confident enough to spread the word means a lot to our team. Your support encourages us to keep delivering the quality service our customers deserve. We look forward to continuing to assist you whenever you need us. Thank you again for your recommendation, Shenikwa! Published on August 11, 2026

Joseph S. in Riesel
Published on August 07, 2026

Response: Hi Joseph, Thank you for taking the time to share your feedback! We're glad to hear that you found the process easy and that you received good service. It's especially rewarding to know that working with our team was a positive experience. We know how important it is to have a straightforward, hassle-free experience, and our team works hard to make every interaction as smooth and efficient as possible. Your comments let us know we're on the right track. Thank you for choosing us, Joseph. We appreciate your support and look forward to continuing to provide the great service you deserve! Published on August 07, 2026

Stephanie C. in Houston
Published on August 07, 2026

Response: Hi Stephanie, Thank you for taking the time to share your feedback. We're thrilled to hear your experience got off to an awesome start and that our team made a positive impression. Your kind words mean a lot to us. We appreciate your support and look forward to continuing to provide the great service you expect. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for choosing us, Stephanie! Published on August 07, 2026