Payless Power Reviews
Read reviews from Payless Power customers
So far so good much better rates than previous company
Response: Hi Johnnie, Thank you for sharing your experience with us! It’s great to hear that our rates are working out better for you compared to your previous company. We understand how important it is to find a plan that feels fair and fits your needs, and we’re glad we could provide that value. Published on November 20, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you're looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Simple to log in
Response: Hi Laporsha, Thank you for sharing your experience! It’s great to hear that logging in was simple for you—that’s exactly the kind of ease we aim to provide. We know how important it is for things to work smoothly right from the start, and your feedback helps confirm we’re on the right track. Published on October 24, 2025
Would recommend to anyone who needs an emergency or easy electricity
Response: Hi Pilar, Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you. Your recommendation means a lot to us and helps others feel confident in choosing a solution that’s fast and dependable. Published on October 17, 2025
Easy and convenient
Response: Hi Elizabeth, Thank you for sharing your experience with us! It’s great to hear that you found the process easy and convenient—those are exactly the qualities we strive to deliver every day. We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track, and it helps us continue improving for all our customers. Published on October 15, 2025
Would recommend to anyone who needs an emergency or easy electricity
Response: Hi Pilar, Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you. Your recommendation means a lot to us, and we’re always looking for ways to make things even easier and more efficient for our customers. Published on October 15, 2025
Easy to use, however usage is fluctuating even after consistent on use. Overall highly recommended.
Response: Hi Muhammad, Thank you for sharing your experience! It’s great to hear that you find the product easy to use and would recommend it—your feedback means a lot. We understand how fluctuations in usage can be puzzling, especially when your habits seem consistent. Even small changes—like leaving lights on a bit longer or shifts in outdoor temperatures affecting your AC—can cause noticeable differences. These variations are completely normal and often reflect how responsive the system is to real-world conditions. If you’d like, we can walk through your usage patterns together and explore ways to optimize consistency. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with any questions you may have. We're here to help you get the most out of your experience. Published on October 08, 2025
I wish y’all could integrate Google pay as an option. On the website.thanks
Response: Hi Aaron, Thank you for taking the time to share your feedback. We hear you—having Google Pay as a payment option would definitely add convenience for many customers like yourself who prefer digital wallets. We understand how important it is to have flexible and seamless payment methods. While Google Pay isn’t currently available on our website, we do offer several other ways to make payments, including: Online through the MyAccount portal Over the phone via our automated system or with a live representative (Monday–Friday, 9:00 AM–5:00 PM) Cash payments through MoneyGram using receive code 14715 Your suggestion is valuable, and we’ve shared it with our team for future consideration as we continue improving our services. Published on October 02, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
