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Payless Power Reviews
Read reviews from Payless Power customers
I don’ have 50 words to add every time. I would suggest you give us an option to not have to review each time. Thanks
Response: Hi Irma, Thank you for your feedback and for the 4-star review—we appreciate you taking the time to share your thoughts! We hear you on the review process and understand that having to meet a word count each time can feel a bit inconvenient. Feedback like this is really helpful, and we’ll be sure to pass your suggestion along to help improve the overall experience. We’re glad you’re engaged with sharing your experience, and we value your input as we continue to make things better for our customers. If you ever need assistance or have more suggestions, we’re here for you. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
I like it. It is convenient. It is fun. It is good. I like it. It is convenient. It is fun. It is good.
Response: Thank you for your 4-star review Irma! We appreciate you taking the time to share your experience with Payless Power—it’s great to know we’re delivering a service that’s working well for you. We understand how important it is to have electricity that’s reliable and easy to manage day to day, and we’re glad to be part of that experience. Your feedback helps us continue improving and aiming for an even better experience moving forward. If there’s anything we can do to make things even smoother, we’re here to help. You can reach us anytime—including after hours—at: https://paylesspower.com/contact-us/ Thanks again for being with us! ⚡😊 Published on June 29, 2026
The time to call customer service is bad
Response: Hi Bessy, thank you for sharing your feedback and for the 4-star rating—we appreciate you taking the time to let us know how things are going. I hear your concern about the timing when reaching customer service, and it’s clear that accessibility during those moments matters. We understand how important it is to be able to connect with support when it’s convenient for you, especially when you need quick answers or assistance. Your experience highlights how timing can impact the overall convenience of the service. Our team continues working to improve availability and make it easier to reach us when you need help. In the meantime, you may also find helpful information and self-service options available through your account at any time. Thanks again, Bessy, for bringing this to our attention—it helps us keep improving. Published on June 26, 2026
Works out for me
Response: Hi Jaclyn, thank you for taking the time to share your feedback and for the 4-star rating—we appreciate it. It’s great to hear that the service is working out for you and fitting into your routine. We understand how important it is to have something dependable and easy to use, and your experience lets us know we’re meeting that need. At the same time, we’re always looking for ways to make things even better and more seamless. If there’s anything that could take your experience to the next level, we’re here and ready to keep improving. Thanks again, Jaclyn—we’re glad it’s working well for you! Published on June 26, 2026
Muy fácil d realizar el pago y rápido
Response: Hi Francis, Gracias por compartir tu experiencia. Nos alegra saber que el proceso de pago te resultó muy fácil y rápido, ya que trabajamos constantemente para que todo sea sencillo y eficiente para nuestros clientes. Seguiremos enfocándonos en mantener esta experiencia ágil en cada interacción. Si en algún momento ves algo que podamos mejorar aún más, nos encantaría conocer tu opinión. ¡Apreciamos mucho tu comentario y preferencia! Published on June 26, 2026
It’s ez to me to load money
Response: Hi Lee, thanks for sharing your experience and the 4-star rating—we appreciate it. It’s great to hear that loading money has been easy and convenient for you. That kind of simplicity is something we aim to deliver consistently. Your feedback lets us know we’re on the right track with usability, and we’re always working to make the process even smoother across the board. If there’s anything that would take your experience from good to great, we’d love to hear it. Thanks again for taking the time to leave a review, Lee—we’re glad it’s been easy to use. Published on June 26, 2026
This is a silly requirement. I have nothing to add.
Response: Hi Dennis, Thank you for taking the time to leave a review—we appreciate you sharing your thoughts, even when there’s not much to add. We understand that quick feedback prompts can sometimes feel unnecessary, and your comment highlights that experience clearly. Your 4-star rating is appreciated and lets us know you’ve had a generally positive experience with our service. Input like yours still plays an important role in helping us refine how we engage with our customers and improve the overall experience. If there’s ever anything specific you’d like to share down the line or if you need assistance, our team is here to help. You can reach us at (866) 963-9353. For support after hours, please visit: 👉 https://paylesspower.com/contact-us/ Thank you again for your feedback and for choosing Payless Power! Published on June 03, 2026
Do not kno yet about service, I will giv a review once I receive my service an evaluation of the type of service I endure
Response: Hi Harvey, Thank you for sharing your early impression and for planning to update your review once your service is active. We recognize starting new service comes with expectations, and we appreciate you giving us that opportunity. Our goal is to provide a smooth, reliable experience from the start. If you have any questions as you begin or while evaluating your service, we’re here to help. You can reach us anytime, including after hours, at: 👉 https://paylesspower.com/contact-us/ We look forward to hearing more about your experience! Published on June 03, 2026
Process is ez thank you.
Response: Thank you for your review Jonathan! We’re glad to hear the process was easy and straightforward for you—that’s exactly what we aim for. We understand how important a quick and simple experience is when setting up service, and it’s great to know that stood out to you. We also appreciate you taking the time to share your feedback and your 4-star rating—it helps us continue improving. If there’s anything we can do to enhance your experience even further, our team is always here to help. You can reach us anytime at (866) 963-9353, and for support after hours, please visit: 👉 https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 03, 2026
Great service great light company
Response: Hi Christopher, Thank you for taking the time to share your feedback. It’s great to hear that you had a positive experience and that both our service and lighting met your expectations. We truly value your recognition—it helps reinforce what our team strives for every day. If there’s ever anything we can do to make your experience even better or earn that fifth star, we’d love the opportunity to help. We appreciate you choosing us and look forward to serving you again! Published on May 27, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
