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Payless Power Reviews

Read reviews from Payless Power customers

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Why Choose Payless Power

Transparency, Everyday Low Rate, and Responsive Customer Support

People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.

Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.

How can I get a lean taken off

Response: Thank you, Cedan, for your 4-star review. We appreciate you reaching out with your question about getting a lien removed. We'd be happy to look into your situation and provide guidance based on your specific account details. Please contact our Customer Care team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, and one of our representatives will be glad to review your account and discuss the available options with you. Thank you for your feedback and for choosing Payless Power. We look forward to assisting you. Published on September 29, 2026

Very happy easy to setup, send me alerts. Very sastifed my service has been a good journey so far

Response: Thank you, Shalonda, for your 4-star review! We're happy to hear that your service was easy to set up and that the alerts have helped you stay informed about your account. It's wonderful to know that you've been very satisfied and that your experience with us has been a good journey so far. We appreciate you taking the time to share your feedback. Our goal is to provide a simple, convenient, and reliable experience for every customer. Thank you for choosing Payless Power, and we look forward to continuing to serve you. Published on September 29, 2026

Good way if ur credit is messed up to get electric in ur name

Response: Thank you, Ellie, for your 4-star review! We're glad to hear that our service provided a way for you to get electricity in your name when credit challenges made other options more difficult. Our goal is to offer a convenient and accessible solution that helps customers get the service they need without the hassle of large deposits. We appreciate you taking the time to share your experience and feedback. Thank you for choosing Payless Power, and we look forward to continuing to serve you. Published on September 29, 2026

We are happy and good understanding thanks 😊

Response: Thank you, Michelle, for your 4-star review! We're happy to hear that you're satisfied with our service and that you find it easy to understand. Providing clear information and a positive customer experience is important to us, and we're glad that has made a difference for you. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Im happy with the service

Response: Thank you, Omar, for your 4-star review! We're glad to hear that you're happy with the service. Providing reliable electricity service and a positive customer experience is our goal, and it's great to know we're meeting your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

My name is not correct on the information.In the account, it is a LaDona Parker with AP and you have it as a LaDona Tarker with a, T, so please correct it and put P.Instead of T

Response: Hi Ladonna, thank you for your 4-star review and for bringing this to our attention. We understand the importance of having accurate account information. We'd be happy to help review this matter. Please contact us at 1-888-963-9363 so our team can verify your account details and assist with updating the name on file if needed. Thank you for choosing Payless Power. Published on September 23, 2026

This is my first day with this electricity companie.

Response: Hi Jerry, Thank you for your review and for choosing Payless Power! We're excited to have you as a new customer and appreciate you giving us the opportunity to serve your energy needs. We hope your experience with us continues to be a positive one. If you ever have any questions or need assistance, our team is always here to help. Thank you for choosing Payless Power, and welcome aboard! – Payless Power Published on September 22, 2026

Súper satisfactorio

Response: Hi Lucia Cazares, Thank you for your wonderful review! We're delighted to hear that your experience has been super satisfying. Providing reliable service and a positive customer experience is our top priority, and it's great to know we've met your expectations. We truly appreciate your feedback and thank you for choosing Payless Power. We're grateful for the opportunity to serve you and look forward to continuing to meet your energy needs. – Payless Power Published on September 22, 2026

Very simple and easy set up will come back with a updated review after a month so far so good

Response: Hi Serrell, Thank you for your review! We're glad to hear that your setup experience was simple and easy. Making it quick and hassle-free to get started is something we strive for, and it's great to know everything is off to a good start. We appreciate your feedback and look forward to hearing your updated thoughts in the future. Thank you for choosing Payless Power, and please let us know if there's ever anything we can help with. – Payless Power Published on September 22, 2026

Satisfied with service
13...169

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023