Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Great service great light company
Response: Hi Christopher, Thank you for taking the time to share your feedback. It’s great to hear that you had a positive experience and that both our service and lighting met your expectations. We truly value your recognition—it helps reinforce what our team strives for every day. If there’s ever anything we can do to make your experience even better or earn that fifth star, we’d love the opportunity to help. We appreciate you choosing us and look forward to serving you again! Published on May 27, 2026
Thank you guys at this time I actually have an emergency and you guys came through just in time….
Response: Hi Franzavia, Thank you for sharing your experience with us. Hearing that you were dealing with an emergency and that our team was able to come through right when you needed it most truly means a lot. Moments like that matter, and it’s important that you can count on timely support when it counts. We appreciate you trusting us during such a critical time and taking a moment to recognize the effort. If there’s anything further you need or any way we can continue to support you, please don’t hesitate to reach out—we’re here for you whenever you need us. Published on May 27, 2026
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Response: Hi Tesha, Thank you for taking the time to leave a 4-star review—we really appreciate your feedback and your support. It’s great to see that your experience was positive overall, and we value the opportunity to continue improving. If there was anything that kept your experience from being a full 5 stars, your input would be incredibly helpful for us to better understand and enhance our service. We’re always looking for ways to make things smoother and more convenient for you. Please don’t hesitate to reach out if there’s anything we can assist with or improve—we’re here to help and would love the chance to make your next experience even better! Published on May 27, 2026
Excelente espero y me den más información sobre esto
Response: San Juanita, gracias por tomarte el tiempo de compartir tu reseña y por la calificación de 4 estrellas. Entendemos que te interesa recibir más información y valoramos mucho tu interés y confianza. Reconocemos tu comentario como una oportunidad para brindarte mayor claridad y asegurarnos de que cuentes con los detalles que necesitas. Con gusto podemos ampliarte la información y resolver cualquier duda específica que tengas. Por favor, comunícate con nuestro Equipo de Atención al Cliente al 1-888-963-9363 durante nuestro horario de atención, de lunes a viernes de 9:00 a. m. a 5:00 p. m. Estaremos encantados de apoyarte y continuar ayudándote. Published on April 24, 2026
Payless has help me so much with the exrimp low prices and it just puts joy in my heart that my electricity is in good hands!!
Response: Hi Alexis, Thank you for sharing your 4‑star review with us. It’s great to hear how much Payless has supported you and that our low prices have made such a meaningful difference for you. Knowing that it brings joy and gives you confidence that your electricity is in good hands truly stands out and reinforces why we do what we do. Your feedback helps us understand where we’re meeting your expectations and where we can continue to improve so your experience feels even better moving forward. If there’s anything more you’d like us to assist with or anything that could make your service feel like a full 5‑star experience, I’m here and ready to help, Alexis. We appreciate you being part of the Payless family. Published on March 25, 2026
Advertising better for more lookng
Response: Hi Jordan, Thank you for sharing your feedback and for giving us a 4‑star rating. I hear your point about wanting better advertising to create more visibility, and that perspective is really valuable. It makes sense that clearer or more engaging advertising would help you—and others—find exactly what you're looking for more easily. We appreciate you taking the time to help us improve, Jordan. Your input truly makes a difference. Published on March 24, 2026
Low rates are very nice
Response: Hello Donna, Thank you for sharing your review with us. We appreciate hearing that our low rates have been a positive part of your experience. Affordable and reliable service is a priority for many customers, and it’s great to know this aligns with what you value. We also appreciate your four‑star rating, and we’re always looking for opportunities to enhance the customer experience. If there is anything we can improve to earn a fifth star from you in the future, we would welcome your feedback. For any assistance outside of our regular business hours, you can reach us through our after‑hours contact options at: https://paylesspower.com/contact-us/. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on February 20, 2026
Everything went great
Response: Thank you for sharing your experience with us! We’re glad to hear everything went great. It means a lot that you took the time to leave a 4‑star review. We understand that even when things go well, there’s always room to make the experience even better. If there’s anything more we can do to turn that 4 stars into 5, we’re here to help and would love to learn from your feedback. If you ever need assistance after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/. We appreciate you and look forward to continuing to serve you! Published on February 11, 2026
Quick and easy, convenient!
Response: Hi Alfred, Thank you for sharing your thoughts about your experience. It’s great to hear that the process felt quick, easy, and convenient for you—that really shows the service lined up with what you were hoping for. Your feedback highlights exactly the kind of experience we aim to provide, and it’s encouraging to know it made things smoother on your end. Comments like yours help reinforce what’s working well, and they give us the chance to keep delivering the same level of simplicity and convenience for you and others. If you ever have suggestions or want to share more about what stood out to you, I’m here to listen and help in any way I can. We appreciate you, Alfred, and we’re glad the service has been such a good fit for you. Published on February 02, 2026
The variable rate seems untrustworthy, why would there be a change of rate charge ?
Response: Hi Jose, thank you for sharing your thoughts about the variable rate. I hear your concern about it feeling untrustworthy, especially when the rate changes and it’s not immediately clear why. You deserve to feel fully informed about how your plan works. If you’d like, we can walk you through your recent rate trends and help you explore whether a fixed‑rate option might give you more stability and peace of mind. we’re here and ready to help. We appreciate you being with us! Published on February 02, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
