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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Customer Service is Excellent !!! Always willing to help. Different options and payment plans to choose from if You are a little low on funds. Unlike other companies that just disconnect Your service. Thank You PAYLESS POWER !!!
Response: Thank you so much for your wonderful 5-star review Tara! We're thrilled to hear that you've had such a positive experience with our Customer Care team. Providing excellent service and offering flexible options, such as payment arrangements and assistance programs when eligible, is something we strive for every day. We're glad our team has been able to help when needed and make managing your electric service a little easier. Thank you for choosing Payless Power and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you! ⭐⭐⭐⭐⭐😊 Published on July 27, 2026
Muy buen cervicio
Response: ¡Muchas gracias por su reseña de 5 estrellas Marlon! Nos alegra saber que ha recibido un muy buen servicio. Agradecemos sinceramente su confianza y sus amables palabras. Esperamos seguir brindándole una excelente experiencia en el futuro. ¡Gracias por elegirnos! ⭐😊 Published on July 27, 2026
Great experience being a customer, no issues.
Response: Nicole, we're pleased to hear you've had a great experience as a customer and that everything has gone smoothly for you. It's wonderful to know your service has met your expectations without any issues. We appreciate you taking the time to share your feedback and are committed to continuing to provide the reliable experience you've come to expect. Thank you for being a valued customer! Published on July 24, 2026
thank you guys huge help hopefully when i’m home the lights are on
Response: Angel, we’re glad our team was able to help. We understand how important it is to have your service working properly, especially when you're away from home. We appreciate you sharing your experience and are happy to hear you’re hopeful everything will be back to normal when you return. If you need any additional assistance, we're here to help. Safe travels! Published on July 24, 2026
I like how easy it is and the message when I’m low balance to pay. As a single mom on a fixed income this is very convenient for flexibility to use money when I need it more.
Response: Hi Annette, Thank you for sharing your experience. We're happy to hear that you find the service easy to use and that the low-balance reminders help you stay on top of your payments. We also appreciate you highlighting the flexibility the service provides, especially when managing a budget and balancing everyday expenses. Our goal is to make account management as convenient and accessible as possible, and it's great to know these features are making a positive difference for you. We'll continue working to provide tools and support that help meet your needs. Thank you for choosing us, Annette! Published on July 23, 2026
Good company service
Response: Hi Cristobal, Thank you for your kind feedback! We're glad to hear that you had a positive experience with our service. Knowing that our efforts made a difference means a lot to our team. We're committed to providing dependable support and quality service, and we look forward to assisting you again whenever you need us. Thank you for choosing us, Cristobal Published on July 23, 2026
I like that. There’s no hassle for credit check or anything like that. It’s very convenient.
Response: Hi Ebrah, Thank you for the 5-star review! We're glad to hear you're enjoying the convenience of our service and the easy enrollment process. We appreciate you choosing Payless Power and look forward to continuing to serve your energy needs. Published on July 22, 2026
process is good and benefical.
Response: Hi Donald, thank you for the 5-star review! We're glad to hear the process has been good and beneficial for you. We appreciate your feedback and are grateful for the opportunity to serve your electricity needs. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
10 out of 10 easy to sign up
Response: Hi Christy, Thank you for your 5-star rating and for sharing your feedback. We're thrilled to hear that signing up was a 10 out of 10 experience for you and that the process was easy. We work hard to make getting started as simple and convenient as possible, so it's great to know we met your expectations. We'll continue to provide the reliable service and easy experience our customers value. Thank you for choosing us, Christy! Published on July 21, 2026
So happy I found this company they make managing your electricity needs so easy. From the convenance of the app to pay your bill or contact the company I recommend them to anyone.
Response: Hi Matt, thank you for the 5-star review! We're thrilled to hear that managing your electricity needs has been easy and convenient, from using the app to making payments and contacting our team. Your recommendation means a great deal to us, and we appreciate the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
