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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Best light company
Response: Hi Kiran, Thank you for taking the time to share your feedback! We're delighted to hear that you consider us the "best light company." It's great to know that our commitment to quality products and service made such a positive impression. We truly appreciate your support and recognition. Our team works hard to provide reliable lighting solutions and an excellent customer experience, and your review lets us know we're on the right track. We look forward to continuing to serve your lighting needs in the future. Thanks again for choosing us, Kiran! Best regards, The Customer Care Team Published on August 06, 2026
Muy buena y rápido
Response: Hola Vanessa, ¡Muchas gracias por tu calificación de 5 estrellas! Nos alegra saber que tu experiencia fue muy buena y rápida. Sabemos lo importante que es recibir un servicio eficiente y sin complicaciones, y es gratificante saber que pudimos cumplir con tus expectativas. Comentarios como el tuyo nos motivan a seguir brindando una atención ágil y de calidad. Gracias nuevamente por tu confianza, Vanessa. ¡Esperamos poder atenderte de nuevo pronto! Published on August 04, 2026
No goin around straight forward and pay as u go
Response: Hi Jaqwez, Thank you for the 5-star review! We're glad to hear you found the process straightforward and appreciated the pay-as-you-go approach. Providing a simple, transparent experience without unnecessary complications is important to us, and it's great to know that stood out. Your feedback lets us know we're delivering the kind of service our customers value. We appreciate you choosing us, Jaqwez. Published on August 04, 2026
The payment process is different at first, not what I’ve been accustomed to. Once I fully understood it, then I realized how efficient it is. I recommend it for sure!
Response: Hi Rodney, Thank you for taking the time to share your experience and for the 5-star review. We appreciate your honest feedback about the payment process. It's understandable that a new system can feel different at first, especially when it isn't what you're used to. We're glad to hear that once you became familiar with the process, you found it efficient and easy to use. Your recommendation means a lot to us, and we're pleased that the payment experience ultimately met your expectations. Feedback like yours helps reassure others who may be navigating the process for the first time. If you ever have questions or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during our business hours, Monday through Friday, 9:00 AM to 5:00 PM. We're always happy to help. Thank you again for your support, Rodney! Published on August 03, 2026
I don’t understand why I’m getting charged like by day is this not a monthly plan I guess I don’t understand the process please explain Thank you in advance Juanita DeLaCruz Gonzales
Response: Hi Juanita, Thank you for your 5-star review and for sharing your question. We understand that billing charges can sometimes be confusing, especially when the timing or amount appears different from what you expected. We appreciate you bringing this to our attention. Your feedback lets us know you'd like a better understanding of how the billing process works. Because account details can vary, our Customer Care Team can review your specific account and provide a clear explanation of any charges and your payment schedule. Please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We'd be happy to walk through your account details and answer any questions you may have. Thank you for being a valued customer, Juanita. We look forward to assisting you. Published on August 03, 2026
Easy access for payment.
Response: Hi Juanita, Thank you for your 5-star review! We're glad to hear that you found the payment process easy and accessible. Convenient account management is important, and it's great to know that your experience met your expectations. We appreciate you taking the time to share your feedback and choosing our service. If you ever have any questions or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you again, Juanita! Published on August 03, 2026
Better than garbage reliant.
Response: Hi Jonatan, Thank you for taking the time to leave a 5-star review and share your feedback. We're glad to hear you've had a positive experience and that our service stood out compared to other providers. Your comments are appreciated and help us understand what's working well for our customers. We value the opportunity to serve you and are committed to continuing to provide reliable service. If there's ever anything we can assist you with, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us! Published on August 03, 2026
Great Service Great Service Great Service
Response: Thank you, Juan, for your 5-star review! We're thrilled to hear you had a great experience. Comments like "Great Service Great Service Great Service" truly make our day and motivate our team to keep delivering the best possible customer service. Thank you for choosing Payless Power! We appreciate your support. ⭐⭐⭐⭐⭐ Published on July 31, 2026
Been a customer for over 15 years. Love PP , great rates , customer service and easy payments
Response: Hi Barbara, Thank you for being a valued customer for over 15 years. It's wonderful to hear that you've had such a positive experience with PLP and that you've found our rates, customer service, and payment options to meet your needs over the years. We truly appreciate your loyalty and your kind words. Feedback like yours lets us know we're making a difference for our customers and motivates us to continue providing the reliable service and support you expect. Thank you again, Barbara, for taking the time to share your experience and for being part of the PP family! Published on July 30, 2026
Straight to the point, let me know what i need 2 know let me pay and thats it…
Response: Hi Byron, Thank you for taking the time to share your experience and for the 5-star review! We're glad to hear that the process was straightforward, informative, and efficient. Providing clear information and a smooth payment experience is what we strive for, and it's great to know our team delivered that for you. If there's ever anything else we can assist you with, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us, Byron! We appreciate your business and your feedback. Published on July 28, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
