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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Been a elrough year. I dont know what id do without Payless power. Yall are a light saver for real. So Thank you.
Response: Thank you for taking a moment to share your experience, Wade. Your words reflect just how much this past year has required resilience, and it means a great deal to know Payless Power has been able to provide steady support when it mattered most. Being a reliable resource for our customers is something we take seriously, and your message reinforces the importance of that commitment. If you ever have questions or need assistance moving forward, we’re here to help and ready to continue supporting you. We truly appreciate you choosing Payless Power and allowing us to serve you. Published on January 22, 2026
Very easy and hassle free
Response: Cynthia, it’s great to hear that your experience was very easy and hassle free. That tells us the process worked the way it was intended, and we appreciate you taking a moment to share that feedback. Our goal is always to make things smooth and straightforward, and your comment reinforces that we’re on the right track. Published on January 21, 2026
Easiest to understand models and payments that I’ve ever had. Customer service was excellent when I had to change addresses. Never have had a single issue with them
Response: Holly, thank you so much for sharing your experience with us. It’s great to hear how clearly the models and payments were explained and that our team supported you smoothly during your address change. Knowing that you’ve never run into an issue truly reinforces what we work toward every day—making things simple, reliable, and stress‑free for you. Published on January 20, 2026
Great fast service and I love the daily morning reminders
Response: Hi Domingo, Thank you for sharing your experience with us! It’s great to hear that our team’s quick service stood out to you, and I’m really glad the daily morning reminders are making a positive difference in your routine. Your feedback helps us understand what’s working well so we can continue providing the kind of support you value. Published on January 19, 2026
Awesome easy access
Response: Hi Carl, Thank you for sharing your feedback. I’m really glad to hear that the easy access stood out to you — that’s exactly the kind of experience we aim to provide. Your review lets us know we’re headed in the right direction, and it also helps us understand what matters most to you. Published on January 19, 2026
Good service, easy
Response: Hi Linda, Thank you for taking the time to share your thoughts. I hear that you found our service good and easy, and it means a lot that you took a moment to let us know. Your experience highlights what we work toward every day, and it’s great to see that coming through for you. Published on January 19, 2026
They yea but 26c is crazy
Response: Hi Rickey, Thank you so much for the 5‑star rating — it truly means a lot. I took a moment to read your comment, and while parts of it came through a bit unclear, I’m hearing that something about the “26c” stood out to you. I appreciate you sharing that, because feedback like yours helps us understand what catches a customer’s attention and how we can keep improving. If there was a specific detail you were trying to point out or something you’d like us to take a closer look at, I’m here and happy to help. Just let me know what you were referring to, and I’ll make sure you get the support you need. Published on January 19, 2026
Have been with Payless for years love it
Response: Hi Tanya, Thank you so much for sharing your feedback with us. It’s great to hear how long you’ve been with Payless Power, and I truly appreciate you taking the time to let us know you’re loving your experience. Your loyalty means a lot, and it tells us we’re moving in the right direction for customers like you. Published on January 19, 2026
I would like to sign up for auto pay. Thanks
Response: Hi Michael, Thank you for reaching out and letting us know you’re interested in getting set up with autopay. It’s great to hear you’re looking for a convenient way to manage your payments, and I appreciate you taking the time to share that with us. You can easily enroll in autopay by logging into your MyAccount Portal and selecting the card you’d like to use. If you’d prefer a little extra support, our Customer Care Team is also available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and they’ll be happy to walk you through the setup. Published on January 19, 2026
Very straight forward
Response: Hi Cooper, Thank you for taking the time to share your thoughts with us. It’s great to hear that your experience felt very straightforward, and I’m glad the process met your expectations. Feedback like yours helps us understand what’s working well so we can continue delivering that same clarity and ease for every customer. Published on January 19, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
