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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Always working with me ! Absolutely recommend!
Response: Hi Isabella, thank you for the 5-star review! We're delighted to hear that our team has been able to work with you and provide the support you need. Your recommendation means a lot to us, and we appreciate your trust in our service. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
All is good with the process
Response: Hi Carol, thank you for the 5-star review! We're glad to hear that all is good with the process and that your experience has been a positive one. We appreciate you taking the time to share your feedback and look forward to continuing to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
I like the web portal and the easy steps to make payments
Response: Hi Eduardo, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you like the web portal and find the payment process easy to use. Providing simple and convenient account management tools is important to us, and it's great to know the portal is helping make your payments quick and easy. We'll continue working to provide a smooth experience for our customers. Thank you for choosing us, Eduardo! Published on July 21, 2026
The best service
Response: Hi Corrie, thank you for the 5-star review! We're thrilled to hear you consider us "the best service." Your feedback means a lot to us, and we appreciate the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
Quick and easy setup, comfortable prices, very highly recommended.
Response: Hi William, thank you for the 5-star review! We're delighted to hear that your setup process was quick and easy and that you found our pricing comfortable. We appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
10/10 best no issues and very fast
Response: Hi Armando, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that your experience has been a 10/10, with no issues and fast service. Providing reliable and efficient service is important to us, and it's great to know we're meeting your expectations. We'll continue working hard to deliver the same positive experience every time. Thank you for choosing us, Armando! Published on July 21, 2026
Great service . Great rates.
Response: Hi Travis, thank you for the 5-star review! We're glad to hear you're enjoying our great service and competitive rates. Thank you for choosing Payless Power—we appreciate your support! Published on July 17, 2026
The best electricity company I have found.
Response: Thank you for your 5-star review Glenda! ⭐⭐⭐⭐⭐ Wow, thank you for the kind words! We're so happy to hear that you consider Payless Power the best electricity company you've found. Feedback like this means a lot to our team and motivates us to keep delivering great service and value. Thanks for choosing Payless Power and for recommending us. If you ever need assistance, including after-hours support, visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
Great customer service also they have a good price rate I recommend Payless power.
Response: Thank you for your 5-star review Jose! ⭐⭐⭐⭐⭐ We're thrilled to hear that you've had a great experience with both our customer service and our rates. Thank you for recommending Payless Power and for taking the time to share your feedback. Knowing that our team has been helpful and that you're seeing value in our service means a lot to us. We appreciate your trust and look forward to continuing to serve your energy needs. If you ever need assistance, including after-hours support, please visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
Everything is good
Response: Thank you for your 5-star review Yvonne! ⭐⭐⭐⭐⭐ We're happy to hear that everything is good and appreciate you taking the time to share your feedback. It's great to know you're having a positive experience with Payless Power, and we're grateful for the opportunity to serve you. If you ever need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
