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Payless Power Reviews

Read reviews from Payless Power customers

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It’s ok so far

Response: Hi Cassandra, Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We're glad to hear things are going well so far and appreciate you taking the time to share your experience. It's great to know we're meeting your expectations, and we look forward to continuing to provide you with reliable service. If you ever have questions or need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026

I have been with Payless Power for almost two years now and have been a very satisfied customer and have recommended to a lot of people that the service is the best electric company I have used.

Response: Hi Stephanie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve been a satisfied Payless Power customer for almost two years. Your loyalty means a great deal to us, and it’s especially rewarding to know that you’ve recommended our service to so many people. We understand how important it is to have an electric company that is reliable, straightforward, and delivers a positive customer experience. Hearing that Payless Power is the best electric company you’ve used is incredibly encouraging for our team. We truly appreciate your trust and support, Stephanie. We look forward to continuing to provide the quality service you’ve come to expect for many years to come. Thank you for being part of the Payless Power family! Published on July 13, 2026

Very convenient service. Love payless power

Response: Hi Tammy, Thank you for your 5-star review! We're delighted to hear that you find our service convenient and that you love Payless Power. We know how important it is to have an easy and reliable experience, and it's wonderful to know we've delivered that for you. We truly appreciate your support and look forward to continuing to provide the simple, convenient service you can count on. If you ever need assistance, our team is always here to help. Thanks again, Tammy! Published on July 13, 2026

When is power on

Response: Hi Lynishia, Thank you for your 5-star review! We appreciate you choosing Payless Power. We understand how important it is to know when your power will be turned on and are glad to assist with any service questions you may have. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM, and we'll be happy to review your account and service status. – Payless Power Published on July 10, 2026

Fast and easy to sign up

Response: Hi Aidee, Thank you for your 5-star review! We're glad to hear that your sign-up experience was fast and easy. Making it simple for customers to get started is one of our top priorities, and we appreciate you sharing your experience. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. – Payless Power Published on July 10, 2026

All good. I enjoy the daily balance updates and payment is an easy process

Response: Hi Suzann, Thank you for the 5-star review! We're delighted to hear that you're enjoying the daily balance updates and finding the payment process easy and convenient. Providing simple account management tools and helpful account information is important to us, and it's great to know these features are making a positive difference in your experience. We appreciate you choosing Payless Power and look forward to continuing to serve your energy needs! – The Payless Power Team Published on July 08, 2026

Awesome awesome been a customer for over 3 years

Response: Hi Markus, Thank you for your review and for being a loyal Payless Power customer for over 3 years! We truly appreciate your continued support and are glad to hear you've had an awesome experience with us. We look forward to serving your energy needs for many more years to come. – Payless Power Published on July 08, 2026

I have always referred your services to all my friends because it’s quick, user friendly, and affordable! Also, during COVID in 2019 , I had lost my job and significantly stressed my financial obligations. Paylesspower worked with me on a payment schedule so my power didn’t get cut off. I’ll never forget that!

Response: Hi Crystal, Thank you so much for your wonderful 5-star review! ⭐ We're truly touched by your kind words and your continued trust in Payless Power. It means a lot to hear that you've recommended our service to your friends because it's quick, user-friendly, and affordable. We also appreciate you sharing your experience during such a challenging time. Losing a job can place tremendous stress on financial responsibilities, and having reliable electricity service is one less thing a family should have to worry about. We're glad our team was able to work with you on a payment arrangement that helped keep your power on when you needed it most. Moments like these remind us why supporting our customers is so important. Thank you for your loyalty and for never forgetting that experience. Customers like you are the reason we strive to provide flexible, dependable service every day. If you ever need assistance, please call us at (866) 963-9353. For support after hours, you can submit a message through our Contact Us page at https://paylesspower.com/contact-us/, and a member of our team will follow up as soon as possible. Thank you for being a valued member of the Payless Power family! 💙 Published on July 08, 2026

I have always referred your services to all my friends because it’s quick, user friendly, and affordable! Also, during COVID in 2019 , I had lost my job and significantly stressed my financial obligations. Paylesspower worked with me on a payment schedule so my power didn’t get cut off. I’ll never forget that!

Response: Hi Crystal, Thank you for your 5-star rating and for sharing such a meaningful experience. We're honored to hear that you've recommended our service to your friends because of its speed, ease of use, and affordability. It's especially rewarding to know that during a challenging time, our team was able to work with you on a payment arrangement that helped keep your service active when you needed it most. Your loyalty and trust mean a great deal to us, and stories like yours remind us why we're committed to providing flexible options and dependable service for our customers. We truly appreciate your support and look forward to continuing to serve you for years to come! Published on July 07, 2026

Great service I’ve had it before but moved spots and not I’m using the service again I would recommend it to anyone!

Response: Hi Tamira, Thank you for your 5-star rating and for sharing your experience. We're delighted to hear that you chose our service again after moving and that it continues to meet your needs. We understand how important it is to have a provider you can count on, and it's wonderful to know you've had a positive experience both before and after your move. We truly appreciate your recommendation and your continued trust in us. We'll keep working hard to provide the great service you've come to expect, and we look forward to serving you for years to come! Published on July 07, 2026

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.