Payless Power Reviews
Read reviews from Payless Power customers
Usage went way up and nothing has been changed in home.
Response: Ashley, thank you for reaching out to us. Usage going up can usually be attributed to the weather outside. The more it heats up, the longer our air conditioners will stay on to cool the home to the desired temperature. You can view a breakdown of your usage at smartmetertexas.com to see when you are using the most electricity. Please let us know if you have any other questions or concerns by calling us at 1-888-963-9363 during standard business hours. Published on May 29, 2025
Easy manageable, and they give you updates daily.
Response: Thank you for your positive review, Ruth. Payless Power is overjoyed to hear that you are enjoying our intuitive pre-paid service and the daily updates. Thank you for choosing Payless Power. Published on June 03, 2025
Awesome awesome awesome awesome awesome awesome awesome
Response: Juan, thank you for your delightful review! We appreciate you choosing Payless Power. Published on June 03, 2025
Easy to enroll Very clear to use
Response: Thank you for your positive review, Nicolas. Payless Power is pleased to hear that you enjoy our intuitive pre-paid service. Please let us know if you have any questions or concerns by calling us at 1-888-963-9363. Published on June 03, 2025
I would highly recommend this company
Response: Briana, thank you for taking the time to review Payless Power. We truly appreciate your recommendation. Published on June 03, 2025
Very convenient to use – wish I had known about you earlier
Response: Your positive experience with Payless Power is greatly appreciated, Eleanor. Thank you for sharing your feedback with us. Published on June 03, 2025
I’ve been with this company since 2013 and they’ve never disappointed…amazing customer service quick resolution and 100% satisfaction. Thanks Payless I also recommends you all to my Friends/Family
Response: We genuinely appreciate your positive feedback. We are pleased to hear that you are enjoying our intuitive pre-paid service. Thank you for choosing Payless Power and recommending us to your friends and family. Published on June 03, 2025
It’s too soon to decide
Response: Thank you for your review, Zackary. Please reach out to us at 1-888-963-9363 during standard business hours for any questions or concerns you may have. Published on June 03, 2025
Great Customer service this company really cares and treats you like family
Response: Javier, Payless Power is delighted to hear that you have had great experiences with our customer service. Thank you for your 5-star review. Published on June 03, 2025
Great service I’m recommended your service to my friends
Response: We appreciate your review, Sergio. Payless power is thrilled to hear that you are enjoying our intuitive pre-paid service. Thank you for your recommendation! Published on June 03, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
