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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love payless power and controlling my power usage. Making payments is easy and the customer service is always outstanding. The reason I am giving 4 stars is because the website has been down for a month and I still am unable to log-in to my account. Besides that they are a great and wonderful company.
Response: Thank you Corey Hopkins for your review. We appreciate having you as a customer with Payless Power. We are glad to hear that our payment service is easy for you. Thank you so much for the compliment hope to always make a good impact on you. I'm so sorry to hear that please give us a call to Payless Power 8889639363 to better assist on your issue to login to your account. Hope to hear from you again! :) Published on April 05, 2018
Very convenient!
Response: Glad we can make your experience with our service convenient. Published on April 05, 2018
No comments
Response: Thank you so much for that great review! We love have customers as good as you Mindy!! Published on April 05, 2018
Easy to pay great customer service.
Response: Thank you Jesus for the feedback it's greatly appreciated. Published on April 05, 2018
I have a customer for almost 2 years & I have saved a lot of money having Payless Power as my electricity provider. I’ve been happy with the customer service that they have given over the phone & the options that they give customers just in case are negative. I definitely would recommend them to other friends & family members.
Response: Good morning Antonio, Thank you so much for your awesome review we greatly appreciate your feedback(: So glad we could help with options to assist you. Published on April 05, 2018
the rates are expensive to me but it will be ok for now i guess but less is more….
Response: Thank you so much for your great review Chauntee!! We love to provide our customer with an excellent service and competitive prices!! Some tips to save money is if you used above 17 kilowatts a day and/or keep your account above $35.00 that will give you the 20% Flex Pay Discount, we give you the power to pay less!! :) Published on April 04, 2018
Keep on improving the way we can access our account & make payments.
Response: Thank you so much for your feedback! Published on April 04, 2018
Great Service…
Response: Thank you so much for your awesome feedback! Providing you with a quality service it's our pride! We are so happy to have customers as good as you!! Published on April 04, 2018
My rates have gone up since we first switched over to this company. But still not to bad. I’m still looking for a good company with cheaper rates
Response: You can have both with Payless Power !! Make sure that you maintain your $35.00 bal for 20% off, and we also provide usage discounts on higher usage days!! :) Published on April 04, 2018
Quick easy payment. Curtious, helpful staff.
Response: We are very happy that we can provide a quality service and friendly and courteous customer service !! We also offer our customers multiple payment options that suit their needs such as Money Gram, online payments, with a live representative, or in the automated system!! We are so happy to have customers as good as you and thank you so much for your fabulous review Sandra!! Published on April 04, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.