Payless Power Reviews
Read reviews from Payless Power customers
I really liked; the older set-up, for payments an such. Great savings! *two thumbs up*
Response: We love great feedback we offer great savings such as the ability to sign up for autopay with allows you to keep your balance above $35 and with that you receive the 20% flex discount! We also send daily text messages to allow you to monitor your daily usage and keep it within your budget! ;) Published on April 03, 2018
We’re pleased with the service. Thanks.
Response: Thank you so much for your fabulous review Winifred! Provide you with an impeccable service is one of our goals! We are sooo happy to have you as a customer and we are so thankful for you supporting! Published on April 03, 2018
I like the service because it helps my family manage our usage, the rates are a little bit higher than some companies however i feel its worth it. Great customer service also.
Response: Thank you for the rating we send daily text messages that include all fees no hidden fees these messages allow you to monitor your usage, for more money saving tips call us at 888-963-9363 or visit https://paylesspower.com/blog/5-ways-save-energy-lighting/ for great tips. :) Published on April 03, 2018
outstanding.
Response: Thank you for your great feedback Keith! We are so glad that we can provide you with an outstanding service!! :) Published on April 03, 2018
I like Payless power
Response: We are happy to see a good review from you. Hope to continue to please you! Published on April 03, 2018
Cheap electricity. Can’t beat it. Call in customer service could be better.
Response: Thank you Luis Garcia for your rating. We are glad you are satisfied with our kilowatt prices. Our customer service line is very important and would like to improve everyday. Hope you didn't have any bad experience at our customer service line as we appreciate you as customer. We will try our best to improve, because your feedback is very important to us. Hope to hear from you soon! Published on April 03, 2018
Thanks you guys so much , but wish y’all can do monthly to monthly
Response: Payless power strives to provide the best service for our customers we will definitely pass that information on up as we work to offer the best updates possible! Thank you ;) Published on April 03, 2018
Lo que no entiendo es como si salí de viaje por 5 días tuve que seguir pagando como si estuvier a consumiendo electricidad. Por lo demás todo bien
Response: Gracias por su comentario Ariadna!! Tenga en mente que cualquier compania de electricidad tiene cargos por uso diario e impuestos, a diferencia de post pago, usted lo ve día a día en vez de al final del mes! Estamos contentos de que este complacida con su servicio y que le podamos brindar con un servicio de calidad! Published on April 03, 2018
thanks
Response: Thank you for being such a great customer and for choosing Payless Power!! Published on April 03, 2018
Small things like being able to get an extension until 4:30 or 5:00 pm instead of 11am and customer service appearing to want to help if u where -.36 short, even if they had exhausted all avenues, has made us continue to stay with you guys, but something seems to have changed.
Response: Thank you for this rating we do offer a grace period from the day you fall negative until the next day before 11am we believe it benefits the customer greatly especially when your running short on time we also offer auto pay its helps you keep your balance above $35 while also allowing you to receive our 20% flex discount!:) Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
