ITS EASY AND SIMPLE!! I LOVE IT
Response: Thank you Ronessa for the review, Glad our online portal is easy & simple to use(: Published on April 02, 2018
Very convenient and simple .
Response: Thank you, glad our online portal is convenient(: Published on April 02, 2018
Fast and easy way to pay my bill
Response: We have been working day and night to make all aspects of paying your bill and reviewing your usage easier to understand, and we are so ecstatic you do find that this is true! Thank you so much for your feedback Roberto! Published on March 30, 2018
Response: Thank you for taking the time to review our services! We greatly appreciate your opinion, and if you see any room for improvement we would love to hear from you! Thanks for being such a great customer Adrianna!! Published on March 30, 2018
It’s good if you can’t get anything else.
Response: Thank you so much for your feedback Debora. One main difference between prepaid and postpaid services it that as a prepaid provider we don't require any credit checks, social security number, or a down payment. We give you the ability to pay less for your power while still offering very competitive and fair rates! Published on March 30, 2018
Response: Thank you Antonio for your feedback it's greatly appreciated (: Published on March 30, 2018
It’s fairly affordable for me because I live alone, however, when the heat or AC is used it’s awfully expensive. Lord forbid a visitor comes to see me and the air conditioner is turned on. It’s the service representatives that make the service so pleasant.
Response: Thank you for the kind words Lisa. Do keep in mind with our service we do give you the power to view your daily usages so you can monitor and make changes accordingly to fit your budget. We do value all of our customers so we ensure to have the best possible representatives ready to help you, and we are so glad you find their assistance so pleasant. Thank you so much for choosing Payless Power!! Published on March 30, 2018
Response: Thank you Kacie for your feedback it's greatly appreciated (: Published on March 30, 2018
Response: Thank you Lashonda for your feedback it's greatly appreciated (: Published on March 30, 2018
Would like to have updated texts. Right now it is showing amounts from 2 days prior.
Response: Hi Brandi, Thank you for your feedback. Yes ma'am our text messages are updated it's just with us being a prepaid service we only have 2 days to get the meter reads from the Transmission and Distribution Service Provider (Oncor) our billing is always going to be 2 days prior,but your balance on the account will always be actual once billing goes out. If you have any questions please reach out to our customer care dept. 888-963-9363. Thank you. Published on March 30, 2018
