Small things like being able to get an extension until 4:30 or 5:00 pm instead of 11am and customer service appearing to want to help if u where -.36 short, even if they had exhausted all avenues, has made us continue to stay with you guys, but something seems to have changed.
Response: Thank you for this rating we do offer a grace period from the day you fall negative until the next day before 11am we believe it benefits the customer greatly especially when your running short on time we also offer auto pay its helps you keep your balance above $35 while also allowing you to receive our 20% flex discount!:) Published on April 03, 2018
Awesome very people friendly
Response: Thank you so much for the good review!! We pride ourselves in offering the best customer service around, and our representatives thank you so much for the kind words!! Published on April 03, 2018
More expensive but more convenient.
Response: Thank you for your nice review please call us at 888-963-9363 or visit our webpage https://paylesspower.com/blog/5-ways-save-energy-lighting/ for energy saving tips! Published on April 03, 2018
Response: Thank you so much for your awesome review :)!!! Published on April 03, 2018
Satisfied am a little concerned about pricing
Response: Thank you for your comments and for being Payless Power customer. Please call us at 8889639363 and we can discuss your billing questions. :) Published on April 03, 2018
Response: Thanks so much for taking the time to give us such a great rating James!! Published on April 03, 2018
Response: Thank you so much for your review. It's greatly appreciated. Published on April 03, 2018
The payment process is easy! Thank you.
Response: Thank you for your great rating! We are glad that it's easy to make your payments and we keep working everyday to make it simple and fast! :) Published on April 03, 2018
Response: Thank you so much for your review it's greatly appreciated (: Published on April 03, 2018
Response: Thank you so much for your review it's greatly appreciated! Published on April 03, 2018