New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
I think it’s pretty cool… So far it is ok it makes me nervous still idk
Response: Thank you Candice for the review. With the tools we provide we would hope to not make you nervous as everyday we keep you up to date & if ever need assistance we offer them just call in at 888-963-9363 to learn more. Published on August 26, 2019
Hmmmmm ???? thank you all
Response: Thank you Shannon for rating Payless Power! Published on July 29, 2019
This is a good company to get lights from. Same day services too!!! I would recommend them to family and friemds
Response: Jhamarian, thank you for rating Payless Power! Published on July 02, 2019
Just been with the company a week and half so far so good just trying something new out
Response: We look forward to having you as a customer! Thank you for rating Payless Power. Published on June 24, 2019
Just been with the company a week and half so far so good just trying something new out
Response: We look forward to having you as a customer! Thank you for rating Payless Power. Published on June 24, 2019
Cool easy to use good customer service……….,.,.
Response: Thank you Matthew for the feedback it's greatly appreciated! Published on June 14, 2019
I am not feeling comfortable with the consumption,,one day 44 kw the other dar 4 kw and i am using the same engergy
Response: We are disappointed that you have not had a positive experience. We understand that it is easy for customers to become frustrated if their usage doesn’t make sense to them but we bill you daily using the very same meter reads as any other electric company in your area would use. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Please contact us for anymore questions or concerns at 888-963-9363. Published on May 28, 2019
Rates are really high I was quoted a cheaper rate
Response: Marissa, Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Also when you use more than 17 KWH you'll receive an additional discount. Please contact us if you have anymore further questions or concerns at 888-963-9363. Published on May 01, 2019
Not very cost efficient
Response: Sedellia, Thank you for commenting. We will be more than happy to go over your plan with you & provide you information on ways on saving! Published on May 01, 2019
It’s ok but the daily usage fluctuates so much even when I do the same thing everyday and never change my usage.
Response: Thank you Jessica for commenting. We understand that it is easy for customers to become frustrated if their usage doesn’t make sense to them but we bill you daily using the very same meter reads as any other electric company in your area would use. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on March 28, 2019
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
