Payless Power Reviews
Read reviews from Payless Power customers
Service is good and easy to understand.
Response: We work really hard to provide all of our customers with all the possible tools they need to understand and manage their account, and make changes to better fit their budget! We are thrilled you find these tools, such as the online portal and customer care representatives, so convenient and useful. Thanks so much for the great review!! :) Published on April 11, 2018
you are good in customer service
Response: Thank you very much for that fantastic review! Providing you with quality customer service is our pride! If you have any suggestions on something we can improve please call us at 1-888-963-9363, we will be happy to hear it! :) Published on April 11, 2018
Easy service can be a little pricy but overall satisfied.
Response: Thank you Angela for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Please reach out to our customer care dept. at 888-963-9363 if you have any questions. Published on April 11, 2018
Good for daily keeping track of my electric usage, and I can manage and budget my payment to my needs.
Response: Frank we are so glade to have you as a part of the Payless Power family! Published on April 11, 2018
Enjoy the easy pay option. However, I’m not a fan of the daily text messsages & emails. I’d recommend only texting / emailing when the balance is below $25.00.
Response: Thank you Schuyler for your excellent review! We love to hear that our customers enjoy the payment portal and how user friendly it is! If you are receiving daily messages thru texting and email we can take one of those options away if it will help you. Please give our customer care department a call at 1-888-963-9363 so we can help you with that! Published on April 11, 2018
So far (about a year), Payless Power has been a reliable provider. I’ve had absolutely no issues, and, since the updating of the website, I’ve never had a payment process go so smoothly. It’s a piece of cake. I’d never done pre-paid power, before, but this is too easy.
Response: Thank you William for the amazing feedback! We work hard at trying to improve ways to make paying your electric bill easier and more convenient!!! :) Published on April 11, 2018
Like it
Response: Thank you so much for that fantastic review!! We love having customers as great as you Jennifer :) Published on April 10, 2018
I like this site
Response: We've been working hard to create a portal for our customers that's easy to not only navigate and make payments, but also efficiently breaks down your usage and provides you with all the tools you need to pay less for power!! Thanks so much for the great review!! :) Published on April 10, 2018
Just some concern on billing
Response: Thank you so much for the awesome review Nathan! If you need any assistance feel free to call to 1-888-963-9363 we will be happy to help you! Published on April 10, 2018
It’s cool and easy to pay bill online
Response: Making payments is super easy and fast because we give our customers a lot of options that will benefit our customers like making payments with a friendly live representative, the automated system, the online portal and also making payments in cash with Moneygram! We like to give our customers as many tools as possible to make your journey with Payless Power more simple, fast, and efficient! Thank you so much for your AWESOME review Kristan!! :) Published on April 10, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
