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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good service, i like that they keep me updated with my balance
Response: Thank you Marbella for your wonderful review!! We love hearing that the daily messages help people manage their budget for the electric bill and monitor their usage and have the option to use more or less power on any given day! :) Published on April 18, 2018
I find Payless power to be one of the greatest opportunities available for people getting started in life on their own to going through life and reaching old age where you’ve retired and are short in funds. This company makes it easy for all classes of people that need that extra little help. Thank you!
Response: Thank you Edna for that excellent review!! We take pride in being able to help all of our customers out so that no one goes without power!!! :) Published on April 18, 2018
Its fast and great! You don’t have to keep trying to make THE payment, a few clicks and you are done.
Response: We appreciate the awesome review James!!! Glad to know that the payment options on the web are very helpful and easy!! :) Published on April 18, 2018
website is very easy to use, clear understanding of usage.
Response: Thank you Heather for that wonderful feedback!! We are happy to know that our customers are finding the payment portal user friendly! :) Published on April 18, 2018
NOTHING TO SAY, ALL IS GOOD
Response: Thank you sooo much for the fabulous review Isabel! We are so glad that we can provide you and all our customers with the best service in the area! :) Published on April 18, 2018
At initial set up, my email was incorrect so I couldn’t make a payment and the were closed by the time I got off. After that was resolved, it’s been great! Great rates, easy to pay and text reminders keep me up to date with whats going on. There is a lag in the daily usage … wish it could be real time or just one day behind not two. But other than that they’re okay with me
Response: Thank you for your awesome review Aleda!!! We are glad the email address is resolved and everything is going great! The billing is always going to be 2 days behind because we have to wait for the tdsp to gather all the data from the meter for the 24 hours in a day and then they send the readings to us, which is when we in turn send it to the customer!! :) Published on April 18, 2018
Very easy and I love being able to track
Response: We appreciate the wonderful review Candice!! We enjoy providing our customers the daily usage of the electric bill so that our customers have the control to manage their usage and can monitor the money in the account so they know when to add more money!! :) Published on April 18, 2018
I like it….I just don’t like how much it charges once your funds get low. Other then that great service.
Response: Thank you Kathy for that lovely review!! We try our best to keep the cost down for all our customers and we always offer the Flex pay discount if the account stays above $35.00 they will receive the 20% off price per kilowatt!! :) Published on April 18, 2018
Great services abit high on the watts but quick lol
Response: Thank you Luis for that amazing feedback! We do offer the Flex pay discount if the account stays above $35.00, the price per kilowatt goes down 20%!!! If you would like more information on flex pay or energy saving tips please visit the website Payless Power or call customer service at 888-963-9363!! :) Published on April 18, 2018
Fast easy and cheap-no big hassle to get service started-puts yourself in charge of services-seams to be very competetive rates and no huge deposit to start service
Response: Thank you David for that amazing review!! We love giving our customers the ability to control how much power they consume and how much money they want to put on the account. No guessing what the electric bill will be at the end of the month with our company and no deposit, all money is for usage for the customer!!! have a wonderful day and thank you for letting us light up your house!! :) Published on April 18, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
