Payless Power Reviews
Read reviews from Payless Power customers
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
This was easy and user friendly
Response: Thank you Mary for the wonderful feedback! We like to think of our customers as family and glad that we have met your expectations so far, we look forward to having your friendly comments around for a long time! :) Published on April 11, 2018
Been with Payless Power for years. Very reasonably priced, easy to submit payments online.
Response: Thank you Justin for being a loyal customer. We look forward to growing as a company and having positive customers such as yourself to grow with!!! :-) Published on April 11, 2018
Very simple and easy to use. Power use update every day
Response: Judyann we love your review!!! Payless Power is all about simplifying and making life easier for all our customers!! :) Published on April 11, 2018
Thank you
Response: Thank you for all the support and the awesome review Reginald! We are so lucky to have customers as good as you :) Published on April 11, 2018
Service is satisfactory
Response: Hi Sharon! We are so glad we can provide you and all our customers with the best service in the area! Thanks for the awesome review and the support! :) Published on April 11, 2018
I like the idea of putting money on the account for payment, paying online, easy to understand and figure out how to use the site. What I think you should add is a free weekend or a week of free power. But overall great company!????
Response: Thank you Amy for that wonderful feedback! We appreciate hearing that the website is so user friendly! We would love to be able to offer those special deals and if we go to a monthly service as another option maybe we can look into that, the only thing we advise is for people to look into those specials in case there is hidden fees or higher rate charges during the day so that the company can afford to offer those promotions and still have the bill average out to be the same!!! :) Published on April 11, 2018
Satisfied
Response: We are so happy that you feel satisfied with Payless Power! Thank you for your time and excellent review Sondra! :) Published on April 11, 2018
I have been with Payless power for 3 years and it very easy set up an accommodates me everyday with a balance and I can pay as I go.
Response: Ms Garza, we highly appreciate you for being a long term customer with us and are happy to know you are enjoying our features and meeting your every day needs with our services. Thank you for your review!! Published on April 11, 2018
Great app
Response: We are so glad that you find our services simple! Everyday we keep improving our website to make your journey with Payless Power more fast and pleasant! Thank you so much for the fantastic review Amon! We are so thankful for the support! Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
