Payless Power Reviews
Read reviews from Payless Power customers
Sometimes it’s very easy to log in and pay and sometimes when you call it in it takes forever to recognize your account and take your payment when u have more than one account.
Response: Sandra thank you for your feedback. We are doing everything possible to make our service as user friendly as possible. For any assistance with how to better operate the automated system please call customer care and we can walk you through any questions. We appreciate your business and we want you to know that you are valued customer here at PLP! Published on April 11, 2018
I think its a lot easier when making a payment and to get it transferred the only thing I don’t like it’s high kilowatts other the that it’s good
Response: Hi Lorina thank you for providing your review. Glad we can make your payment method much easier with our new online portal. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on April 11, 2018
This is very useful for me seeing that I’m on the go all the time
Response: Kedrick we understand how busy life can get and we are over joyed to know we can help make you life a little easier. Thank you for being an amazing part of Payless Power! Published on April 11, 2018
Thank you very much. I love paying its so easy. Thanks
Response: Thank you so much for providing this review happy we can make your payment method easy as possible(: Published on April 11, 2018
I love how easy it is to keep an eye on the bill and how I don’t have to pay a huge lump amount but can pay smaller amounts throughout the month. It really does make a difference if you can keep it above$35 though
Response: Thank you Sue for the great review! We like to help out our customers so that they have the power over the bill and how much they consume on a daily basis so that they can manage their money for the month!!! :) Published on April 11, 2018
great service and customer help is always helpful
Response: We are thrilled to hear your are enjoying the service Jesus! Or goal here at Payless Power is to provide exceptional service at all times in all areas, so we are happy to know your happy! Published on April 11, 2018
Easy process very convenient to use
Response: Thank you Ashley for the amazing review! We love being your electric provider and making it easy on you!!! :) Published on April 11, 2018
I love the new way to payits helpa you get through quicker!!!!!!!!!!####
Response: Thank you Regina for the wonderful review! It is our pleasure to help the payment process go as smooth and quickly as possible for the customers!! :) Published on April 11, 2018
As soon as my acount is under $35 my daily usage goes from less than $5.00 a day to $8.00. – $10 00. I understand this is a company that help people with bad credit or who cannot afford to put down a deposit for a normal electricity company so we are forced to pay more essentially making us stay in poverty. I also understand that you guys are trying to make your money but I think it’s a little extensive the amount we are being charged after our account reaches an amount under $35. Other than that i havw no problems at all great company I do however think the rates are kind of insane. I went from using $3.45 a day when I was over my $35 minimum to using $10 a day when it was under $35 .
Response: Hi Sarah Thank you so much for providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day. Published on April 11, 2018
Cheaper weekends would be a great idea. But great service overall 🙂
Response: Thank you James we are delighted to serve you! Please see your customer portal for useful savings tips. thank you for being an amazing part of Payless Power! Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
