Payless Power Reviews
Read reviews from Payless Power customers
Great affordable service!
Response: Hey Jennifer, we are glad you are enjoying our services and happy to have you as a customer. Thank you for your review, your comments and feedback are highly appreciated!! Published on April 11, 2018
Easy to use
Response: Thank you Alisha for the amazing review!! We strive to improve the company in all it's aspects! :) Published on April 11, 2018
I like that I’m *in control* of how and when I make a payments. I also like that I’m sent updates on usage and balance daily. Happy to have tried Payless Power.
Response: Pamela, We also like the fact that you are "in control"! We thank you for giving us a chance and we are happy to provide excellent service through usage and balance information. Continue being the great customer that you are!!!! :-) Published on April 11, 2018
I like that I’m *in control* of how and when I make payments. I also like that I’m sent updates on usage and balance daily. Happy to have tried Payless Power.
Response: We are happy to know that you are enjoying our features and to have you as a customer. Your comments and feedback are highly appreciated!! Published on April 11, 2018
I love the convenience of seeing how much electricity we use on a daily basis. Plus my rate is great.
Response: We are glad that you are enjoying our features and happy with the rates. Your comments and feedback are highly appreciated!! Published on April 11, 2018
Service is good and easy to understand.
Response: We work really hard to provide all of our customers with all the possible tools they need to understand and manage their account, and make changes to better fit their budget! We are thrilled you find these tools, such as the online portal and customer care representatives, so convenient and useful. Thanks so much for the great review!! :) Published on April 11, 2018
you are good in customer service
Response: Thank you very much for that fantastic review! Providing you with quality customer service is our pride! If you have any suggestions on something we can improve please call us at 1-888-963-9363, we will be happy to hear it! :) Published on April 11, 2018
Easy service can be a little pricy but overall satisfied.
Response: Thank you Angela for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Please reach out to our customer care dept. at 888-963-9363 if you have any questions. Published on April 11, 2018
Good for daily keeping track of my electric usage, and I can manage and budget my payment to my needs.
Response: Frank we are so glade to have you as a part of the Payless Power family! Published on April 11, 2018
Enjoy the easy pay option. However, I’m not a fan of the daily text messsages & emails. I’d recommend only texting / emailing when the balance is below $25.00.
Response: Thank you Schuyler for your excellent review! We love to hear that our customers enjoy the payment portal and how user friendly it is! If you are receiving daily messages thru texting and email we can take one of those options away if it will help you. Please give our customer care department a call at 1-888-963-9363 so we can help you with that! Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
