New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I think extensions should be brought back
Response: Thank you Sondra for that wonderful feedback! Our extension policy is the following day by 11am to make a payment once the account goes negative or we have the Deferred payment plan we can set up for the customer if they would like it! :) Published on April 16, 2018
I can’t really complain about anything, I love being able to track my usage.
Response: Thank you so much for providing your feedback! Published on April 13, 2018
Pymt method is easy
Response: We try to provide our customers with multiple payment options and locations to ensure they are able to make a payment at anytime! We are so glad you find making payments so efficient!! Thanks for the great review!! :) Published on April 13, 2018
The payment process was pretty easy and fast.
Response: Happy to make your experience with our service easy as possible. Published on April 13, 2018
I like that I receive daily notifications at the same consistent time every day.
Response: Thank you Roseann glad you like the daily alerts!! Published on April 13, 2018
Easy to use and Payment was easy
Response: Thank you Jason for your feedback glad we can make your payment method much easier(: Published on April 13, 2018
Good service good service
Response: Thank you for being an amazing part of Payless Power! Published on April 13, 2018
Very simple to make a paymt
Response: Simplicity is our goal, we are so glade to serve you! Published on April 13, 2018
Satisfied quick easy and free
Response: Thank you so much for providing your feedback we appreciate your business. Published on April 13, 2018
Liked the quick process but did not like the jump from 7.8 to 10 on the price
Response: Appreciate the wonderful review Brian!!! We do offer the Flex Pay discount to all our customers if they keep the account balance above $35.00 they receive the 20% discount on the price per kilowatt. We also offer a discount on the daily fees for the customers who use at least 17 kilowatts a day. If you have any questions or would like some energy saving tips please call customer service at 888-963-9363 or visit the website Paylesspower.com Published on April 13, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.