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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have been with payless over a yr and love the service.Great customer service.
Response: Thank you Cheryl. It is our pleasure to serve you.
The best company i ever used
Response: Thank you Amanda - don't forget about our Flexpay 2.0 discount! Every customer is now eligible to save 3.5 cents off of their kilowatt rate by maintaining a balance of $35 and if you use 2000 KWH or more during a service month we will add a $35 credit to your account regardless of the account balance.
I haven’t had no problems nice on the price.
Response: Vanessa - thank you for the nice comments. Remember that you can cut 3.5 cents off of your kilowatt rate by maintaining a $35 balance or more. If your balance falls below $35 just make a payment to bring it back over the threshold and the discount will resume on your next invoice. If you use over 2000 KWH in a service month we will add a $35 credit regardless of your balance through the month! That's 2 great ways to save!
I love PAYLESS POWER as well as their customer service! but I do wish you guys accepted American express, I have to use a separate card just to pay my electric bill. Other than that you guys rock!!
Response: Thank you Jasmine. We are very fortunate to have you as a customer. I will pass along your feedback regarding American Express to our executive team.
We have used different electric providers in the past, no compare to the customer service or quality of the product. We have never been happier with our rates and the entire experience with payless. We have been customers for over 2 years now.
Response: Wow! We cannot thank you enough for your business and your wonderful comments. It is truly our honor to serve you :)
Over love Payless power!! You don’t have to worry about a monthly bill you basically pay as you go. love it!
Response: Thank you Cassandra :) We love having you as a customer!
I am pleased at the service from Paylesspower. Y’all have fast service and reliable electricity services. One call and I was switched to Paylesspower electricity. We enjoy the satisfaction knowing that our balance is always sent to use by message or email allowing us to know the remaining balance on our electricity so we can keep track of the money on the balance. Thank You Paylesspower.
Response: Thank you Rhonda. We are happy that we were able to help!
Great love it
Response: Thank you Chas. We love having you as a customer!
Great customer service. Easy to use and make payments. The only complaint I have is I wish they took American Express cards. I had to get a separate card just for them and sometimes its a hassle when all my money is on my american express. Other than that no complaints or problems.
Response: Thank you David. I will report your comments on the American Express option.
I’m so pleased with Payless Power Services
Always felt I was getting ripped off with the others
Response: Jan - thank you for the kind words!
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.