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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
You guys rock!
Response: Alexandria - thank you for the awesome compliment! We are here to help!
While your company offers better tracking of daily use, it does not offer reasonable per kwh rates. Even keeping my balance above the 35.00 limit I am charged 11.5 per kwh. When i started with your company, the per kwh was lower than most companies were offering. But steadily increasing over the two years i have been with your company. Raising prices on loyal customers is not the way to keep them. Since its basically 10.00 per day for eletricity I will be examining my options with other companies. I dont see myself staying loyal to a company who consistently raises my rates.
Response: Tamara - thank you for sharing your thoughts. It is important to us to hear all kinds of feedback positive or negative. Please call customer care at 888-963-9363 and we can discuss your usage and possible options on how you could save money.
If you’re looking for affordable electric service Payless Power is your best bet! It is very affordable and I’m super happy that my electric bills are non existent because of the prepaid service I have with Payless Power!
Response: Margaret - thank you so much for sharing your experiences with Payless Power!
Y’all are great
Response: Lillian - thank you for being such a great customer!
Being a single mom is hard and being the head of house hold is just sometimes overwhelming and having the option to pay as much as $10 to maintain power is just awesome!!
Response: Thank you Leevana. We are thrilled to help!
I can’t believe more people aren’t doing this. The is a great service pay as you use it power. So far this service is the best.
Response: Thank you Eric. Please spread the word!
Amazing company with a responsible price. Never has any issues at all!
Response: Hannah - thank you for taking the time to share your experiences. We are blessed to have the chance to provide your electric service :)
Love this prepaid company
Response: Michele - thank you for the wonderful compliment. It is our pleasure to be your electric provider!
but i’m having trouble getting my Statement how do i get a print out of my bill statement.
Response: Ashley - we can definitely assist you. A Team Lead will be contacting you shortly. Thank you for being part of the Payless Power family!
I wish I has known about Payless Power a long time ago. I have saved so much money with them. I like seeing just how much I’ve saved day-to-day. It has also made me more aware of how much energy I use and has helped me to cut back. The customer service is fantastic. I won’t be going anywhere anytime soon.
Response: Kristy - we are honored that you gave Payless Power a chance to be your retail electric provider and thrilled that you are happy with that choice. Thank you!
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
