Payless Power Reviews

Read reviews from Payless Power customers

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I love Payless Power. I save lots of money and haven’t had any problem with it whatsoever!

Felicia S. in Alice
Published on March 21, 2017

Response: Thank you Felicia! It is our pleasure to be of service :)

Electricity with payless power is so convenient, I like knowing daily what my usage is and being able to request an extension til I can get to the bank 🙂 I’ve recommended using payless power to several families and will continue.

Angela R. in Del Rio
Published on March 20, 2017

Response: Angela - thank you for being a loyal Payless Power customer and for spreading the word! We are happy that we have been able to help you and your family :)

I am extremely satisfied with Payless Power. And would highly recommend them.

Lindsey H. in Brownwood
Published on March 17, 2017

Response: Thank you Lindsey!

I love that it sends me a text message letting me know where I’m at and that it saves me money when my balance is above 35 dollars it’s very convenient and I recommend it to anyone else that doesn’t have it.

Jaime L. in Midland
Published on March 10, 2017

Response: Jaime - thank you for taking the time to comment. We are glad you are taking advantage all of the intended benefits.

Love it! I get to see how much I’m spending per day and I can adjust my account accordingly.

Heathe F. in Fort Worth
Published on March 09, 2017

Response: Thank you so much for the kind words :)

I’ve been a prepay customer for over 2 years, and I love the service. When I moved they made transferring my service very easy. I like getting the text messages everyday to let me know what I’ve used and my balance.

Aimee F. in Copperas Cove
Published on March 06, 2017

Response: Aimee - thank you for your loyalty and for being one of our best ambassadors!

Delete my account as soon as possible!!! Please

Desiree P. in San Angelo
Published on March 05, 2017

Response: Hello - Thank you for reaching out. We are disappointed that you decided not to complete your enrollment. We would like to hear what we could do to improve our enrollment process so free to call us at 888-963-9363 and let us know.

Very very satisfied with Payless Power!
Affordable. Love the balance text message choice..

Thank you.

Angela O. in Houston
Published on March 04, 2017

Response: Angela - thank you for being an awesome customer!

We all here in my home love this service, and customer service personnel are always nice and polite when I speak to them, thanks for your service.

Debby T. in Watauga
Published on March 02, 2017

Response: Hi Debby - thank you for being a great customer. We are are proud to provide service to your home.

Payless power is a rip off and i would not dare recommend them to anybody they are a money hungry company and i am making the switch to another company asap. I have been overcharge for this month and ten days that i have been with them and it’s ridiculous. They have even charged me on days that im not home as if i were that’s how i learned that payless power is a money hungry company. Signed one unsatisfied customer

Porscha B. in Wills Point
Published on February 28, 2017

Response: Hi Porscha, we are sorry to hear you are dissatisfied with our service. We hope that you know we take comments and issues such as these very seriously, and consider every case. A review of your account history shows that you live in a high usage residence and have had usage exceeding 2000 KWH per month directly prior to Payless Power. Of course, if you have any questions about your billing history or usage, please give us a call at (888)-963-9363. We are truly sorry you have had a less than perfect experience with Payless Power.

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023