Payless Power Reviews

Read reviews from Payless Power customers

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I been using Payless Power for a year now.
I have received many offers to switch and a couple even had a lower rate but the service I have had with Payless Power I just can not switch to another company . Love you guys keep up the great work.
William B.29

William B. in Rockport
Published on May 29, 2017

Response: William - that is the highest praise an electric company can receive. We are honored that you continue to give us the opportunity to serve your home. Thank you!

i am very happy and satisfied with payless power.i am paying a whole lot less on electricity. i am very interested in the partnership program to help others in the situation i was in.Thank you so much payless.

Johnnie G. in Fort Worth
Published on May 29, 2017

Response: Johnnie - thank you for the wonderful recommendation. We would also love to have you on our affiliate team!

This is the best easiest way to control your electric usage and pay your bill easy apps I love it thank you Payless for being there for me

Thoms M. in Paris
Published on May 29, 2017

Response: Thoms - thank you so much for the wonderful compliment and for allowing us to be your electric provider!

This company is a joke. I’m looking to switch. I feel like I’m getting robbed. I’m gone a lot out of state and some days my daily charge is higher than when I’m home. How in the hell is possible when I live by myself and I’m not home for a week??? Why is it high and I’m not even home… Robbery at it’s finest

Kenneth R. in Killeen
Published on May 29, 2017

Response: Kenneth - thank you for sharing your experience. We are regretful its not been a positive one. As a retail electric provider we don't perform your meter reads but we can show you how you can confirm your reads against what we bill you for. You never have to wonder if you are being billed fairly or accurately. Just call us at 888-963-9363 and we can review your charges with you.

Great yall are so great

Ralph S. in Palestine
Published on May 28, 2017

Response: Ralph - thank you for being a great customer!

Worst customer service. The only thing that i like about this company is the send you an update of power usage. But at the same time they also show how much you’re getting ripped off.

Jesus M. in Pharr
Published on May 26, 2017

Response: Jesus - thank you for reaching out. We are always very concerned if one of our customer's does not have a clear understanding of their billing. This can sometimes result in a customer feeling that they are not being charged fairly. We can clear this up though so please call us at 888-963-9363 so we can go over your account with you.

Love it. They help you to keep you light cheap and they have discount everywhere.

Alondra P. in Harlingen
Published on May 26, 2017

Response: Thank you Alondra - we are so happy that you are our customer!

Payless Power allows me to power my home cheaply and without a credit check or large deposit, that I would pay with other power companies. I love the fact that I can receive daily text messages with how much I paid for the previous day’s power. I love the ease with which I can make payments on my account.

Thank you Payless Power.

Deanna P. in Freeport
Published on May 25, 2017

Response: Deanna - we are thrilled that you we can provide solutions for your electricity needs!

Best electric company I’ve had!!!!

Tamija B. in Midland
Published on May 25, 2017

Response: Tamija - thank you so much! That is a title we will gladly accept!

I need your service but i don’t get paid till the 1st of month and i have a child age 2 with breathing problems asthma

Belinda M. in Alton
Published on May 24, 2017

Response: Hello - thank you for reaching out. Please give a call at 888-963-9363 to discuss your options.

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023