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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Well I’m new to bill paying and whatnot as my wife passed away a short time ago, but so far as I can tell this is the easiest site I’ve had to navigate through and I still have lights in my house, so… I’m going to give four stars which is the most stars I’ve ever given cuz I didn’t even know I had stars to give.
Response: Sorry to hear about your wife..Thank you for such a great review I am glad they system was not difficult for you we appreciate you having services with Payless Power! Published on May 06, 2018
Good program not very expensive
Response: Thank you for a great review we appreciate you having services with us (: Published on May 06, 2018
This is cool company could offer more weekend deals or something!!!!
Response: Thank you for the rating! Unfortunately we don't offer free weekends but we have great ways to save such as out flex pay discount simply by maintaining your balance above $35! Published on May 04, 2018
I love the convenience of no hassle billing and the ease of a couple of clicks to make a payment is just AWESOME!!
Response: You are the awesome one Treophia!! Thank you for letting us light up your life! :) Published on May 04, 2018
It’s been easy to make payments. But, I would like to be able to view how much was charged along with how muck kwatts were used. Other than that the service has been good.
Response: Xavier- Thanks for the feedback! Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement Published on May 04, 2018
Yes very easy and simple.
Response: Thank you Viola for that excellent review!! We appreciate that you find the payment options quick and easy Published on May 04, 2018
It was very easy and simple
Response: Thank you Brandon for that awesome review!! We are happy you chose payless power as your electrical provider!!! :) Published on May 04, 2018
Get the online services running .
Response: Thank you so much for the review! Published on May 04, 2018
Payless Power has great customer service. They will explain the usage in detail, while letting you know their employees use the service too, and help save you money.
Response: Quincella- Thank you so much for providing this positive review. Happy we can help you on understanding your billing. Published on May 04, 2018
payless power is a very easy and sufficient energy company i recommend anyone to use it.
Response: Thank you Ranesha for that awesome review! We are happy to be your electrical provider!! :) Published on May 04, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.