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Payless Power Reviews

Read reviews from Payless Power customers

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Good company !!

Response: Thank you so much for the awesome review Mehran! We are so thankful for the support and for being an excellent customer :) Published on May 10, 2018

The texts are super helpful to keep track of my power usage daily and when to refill which is also an easy process

Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!Thank you for the feedback it's greatly appreciated Published on May 10, 2018

It’s fast easy and affordable

Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 10, 2018

The new website is great and even motivated me to write a review. Only gave four stars because of prior experiences and when website first was launched there were some incomplete things. Also it would be great if I didn’t get texts every day but a notice on the website on my usage per day.

Response: Thank you for the feedback it's greatly appreciated. Unfortunately with our Pre-Paid services we have to send the daily alerts but if you prefer to receive emails instead of text messages we can have that updated also we would like to thank you for being a loyal customer!! Published on May 10, 2018

It was ok.15 caracters is a lot of caracters.

Response: Thank you for your review! Published on May 09, 2018

It’s super easy

Response: Thank you for your review! (: Published on May 09, 2018

Good company will recomind

Response: Thank you so much for your great review! Published on May 09, 2018

Easy. Making payments….getting approved. All of it is easy. Plus, I am able to keep track of my available credit daily.

Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on May 08, 2018

I haven’t had any problems with payless power. I’ve been a satisfied customer for almost 2 years now.

Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 08, 2018

The online payment thing s very easy.. the only thing that is a bummer about the new system for Payless power is they don’t send out the daily usage like they used to. Now it’s just the amount. And sometimes that doesn’t come thru.. the old system was WAY better and easier… at first it was way to confusing. . I almost changed due to that but thank goodness I figured it out..

Response: Thank you so much for the Four Star Review. We think in the long run the new system will provide a much better experience, but even we had a rough time with the transition. I know that our messaging only says KW usage and the cost now, but the Online portal has a more in depth break down than even old system did. If have any Question over the new system at all feel free to call 888-963-9363 :) Published on May 08, 2018

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023